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Can't change theme fonts

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • December 17, 2020 at 8:06 am #251669

    MarianParaleu
    Participant

    Hi,

    On lenjerie demo, I can’t change theme fonts.

    See video here:

    https://youtu.be/UrjLIU5htpw

    Please check

    December 17, 2020 at 11:54 am #251751

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I watched the video you attached.

    Please deactivate all the third party plugins, activate the parent theme, then clear cache and check back.

    If the problem still continues then leave all the third party plugins deactivated and provide with the admin panel login details of the website with the permissions to debug then we will troubleshoot with the theme plugins.

    Regards.
    Xtemos Studios.

    December 17, 2020 at 3:17 pm #251829

    MarianParaleu
    Participant

    Hello,

    Please check the issue before tell me to deactivate all third party plugins. I have 4-5 Woordmart licences and on every ticket you reply me like this before you check the real issue. It’s time consuming and non-professional.

    I have only the required and recommended plugins on my theme and I have that issue. You should check before you reply. I am a little bit dissapointed about this attitudine.

    December 18, 2020 at 7:36 am #252003

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website and checked after deactivating the cache plugin and the theme font settings are working.

    Please clear cache and check back.

    Screenshot for Clarification: https://ibb.co/SNdNQGd

    I have reactivated the plugin back.

    Best Regards.

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Viewing 4 posts - 1 through 4 (of 4 total)