Home › Forums › WoodMart support forum › HTML Blocks

HTML Blocks

Viewing 19 posts - 1 through 19 (of 19 total)
  • Author
    Posts
  • December 19, 2020 at 3:40 pm #252390

    Abdulbaset
    Participant

    Hi,

    I have transfer my site to VPS server after that all HTML blocks does not work can you check for me please

    December 19, 2020 at 10:05 pm #252429

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access to the private area.

    Best Regards

    December 20, 2020 at 10:23 am #252474

    Abdulbaset
    Participant

    thanks for reply it seems woodmart core plugins was deactivated it works now but the site becomes very slow please find site admin access

    December 20, 2020 at 10:35 am #252480

    Abdulbaset
    Participant

    Also i have problem with searching by SKU codes any codes with dashes does not appear in search results could you please help with that too

    December 20, 2020 at 3:43 pm #252521

    Elise Noromit
    Member

    Hello,

    Please check the credentials I cannot log in.

    Best Regards

    December 20, 2020 at 7:57 pm #252558

    Abdulbaset
    Participant

    please find updated logging in information

    December 21, 2020 at 12:04 pm #252762

    Elise Noromit
    Member

    Hello,

    Please provide full admin rights for the user.

    Best Regards

    December 21, 2020 at 8:35 pm #252872

    Abdulbaset
    Participant

    I did

    December 22, 2020 at 12:21 am #252921

    Elise Noromit
    Member

    Hello,

    I have checked HTML block “1” I have added the content and set it in the pre-footer, it works: https://prnt.sc/w7gvmn

    Please read and follow this manual: https://xtemos.com/docs/woodmart/html-blocks-2/

    Best Regards

    December 23, 2020 at 1:56 pm #253333

    Abdulbaset
    Participant

    Thanks for that, also i see problem searching by SKI code it does not work for any SKU code has – or another character is there any way to make it works with codes like VOP-585.

    December 24, 2020 at 9:40 am #253490

    Elise Noromit
    Member

    Hello,

    Please try to regenerate this option http://prntscr.com/w8zwcd You will find it in Woocommerce > Status > Tools.

    Best Regards

    January 16, 2021 at 6:15 pm #259034

    Abdulbaset
    Participant

    The problem appears again can you help with that please

    January 16, 2021 at 9:21 pm #259060

    Elise Noromit
    Member

    Hello,

    I have added an HTML block to the pre-footer and enabled the pre-footer on the home page for testing. It works properly https://prnt.sc/wx1k7p

    Now I set back everything as it was.

    Please clarify the problem and advise how can I reproduce it?

    Best Regards

    January 17, 2021 at 5:12 pm #259162

    Abdulbaset
    Participant

    The problem is when i search by SKU which has – like GMB127-1 it does not appear it was work before 1 week ago and now it is broken again.

    January 17, 2021 at 5:38 pm #259169

    Elise Noromit
    Member

    Hello,

    I am trying to find this product GMB127 in the Dashboard > Product and I cannot. Please provide the product page URL with this SKU.

    Best Regards

    January 17, 2021 at 10:41 pm #259205

    Abdulbaset
    Participant

    it was example please find real product with sku : GWS 750-100 by the following link:
    https://itools.com.sa/product/%d8%b5%d8%a7%d8%b1%d9%88%d8%ae-%d9%82%d8%b5-%d9%88%d8%ac%d9%84%d8%ae-4-100%d9%85%d9%84%d9%85-%d8%a8%d9%82%d9%88%d8%a9-750-%d9%88%d8%a7%d8%b7-%d9%85%d9%86-%d8%a8%d9%88%d8%b4/

    January 18, 2021 at 1:34 pm #259370

    Elise Noromit
    Member

    Hello,

    SKU search works with one word only. SKU with spaces is considered as multiple words and it doesn’t work as expected.

    Best Regards

    January 18, 2021 at 7:40 pm #259465

    Abdulbaset
    Participant

    Thanks for response but i did not understand why, this features was working fine before 1 week

    January 19, 2021 at 7:51 am #259610

    Elise Noromit
    Member

    Hello,

    Our search never worked with the SKU that had a space, perhaps you could use another SKU style.

    Best Regards

  • Author
    Posts
Viewing 19 posts - 1 through 19 (of 19 total)