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Sidebar on Product Page not compatible with Woocommerce Widgets

Viewing 15 posts - 1 through 15 (of 15 total)
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  • November 26, 2017 at 4:16 pm #25600

    guilhem.delebecque
    Participant

    I bought Woodmart for an ecommerce site (with woocommerce)
    When I add Woocommerce “Active Product Filters”, “Filter Product per rating” or any other Woocommerce Widget, they’re not displayed in the side bar.

    When I add WoodMart “WOODMART Price Filter” or “WOOdMART Recent Posts” they are displayd by column (side by side Horizontaly) and not above each other (Verticaly).

    on my web site (see website link) I put in “Shop Filters” Sidebar the following widgets : “Active Product Filter”, “Filter Products by Price”, “WOODMART Ajax Search”, “WOODMART Woocommerce Layered Nav”, and “WOODMART Price Filter”. See the result.

    I work with Worpress 4.9, and I intalled ONLY WOODMART theme and nested plugins.

    Regards

    November 26, 2017 at 4:23 pm #25605

    Artem Temos
    Keymaster

    Hello,

    Thank you so much purchasing our theme and contacting our support center.

    Could you please provide us some screenshots for better understanding of the problem

    Kind Regards
    XTemos Studio

    November 26, 2017 at 7:24 pm #25617

    guilhem.delebecque
    Participant

    Here are the screenshots
    The result

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    November 26, 2017 at 7:26 pm #25619

    guilhem.delebecque
    Participant

    Here is the SideBar Settings

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    November 26, 2017 at 8:28 pm #25627

    Artem Temos
    Keymaster

    You have added widgets to shop filters area but it seems to be disabled on your website in our Theme Settings -> Shop. If you want to add them to the sidebar, use Shop page widget area.

    November 26, 2017 at 11:09 pm #25633

    guilhem.delebecque
    Participant

    Not better

    Theme Settings

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    November 26, 2017 at 11:10 pm #25635

    guilhem.delebecque
    Participant

    Widget Settings

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    November 26, 2017 at 11:10 pm #25637

    guilhem.delebecque
    Participant

    And the result

    Attachments:
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    November 27, 2017 at 7:22 am #25645

    Artem Temos
    Keymaster

    Could you please provide us your admin access so we can check it?

    November 28, 2017 at 7:48 am #25922

    guilhem.delebecque
    Participant

    Here are the credentials

    November 28, 2017 at 7:51 am #25923

    Artem Temos
    Keymaster

    Could you send us your FTP access also?

    November 28, 2017 at 11:59 am #25977

    guilhem.delebecque
    Participant

    No I Can’t because we have lots of sites on the same account and a limited number of FTP Account.

    You can send me the files you want me to deploy.

    November 28, 2017 at 12:59 pm #26003

    Artem Temos
    Keymaster

    We noticed that you set a wrong sidebar on the shop page. Leave this field empty https://gyazo.com/c55e96a71b4e6716426ed5478526a7cb

    November 29, 2017 at 8:52 am #26142

    guilhem.delebecque
    Participant

    I changed the default side bar on the Shop page to “None”, and it works great, thank you.
    But would it means I cannot define my own side bar ? Or different Sidebar depending on the category of the shop I display ?

    November 29, 2017 at 10:19 am #26154

    Artem Temos
    Keymaster

    Unfortunately, there is no such feature in our theme to define different sidebars for product categories.

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