Sidebar on Product Page not compatible with Woocommerce Widgets

I bought Woodmart for an ecommerce site (with woocommerce)
When I add Woocommerce “Active Product Filters”, “Filter Product per rating” or any other Woocommerce Widget, they’re not displayed in the side bar.

When I add WoodMart “WOODMART Price Filter” or “WOOdMART Recent Posts” they are displayd by column (side by side Horizontaly) and not above each other (Verticaly).

on my web site (see website link) I put in “Shop Filters” Sidebar the following widgets : “Active Product Filter”, “Filter Products by Price”, “WOODMART Ajax Search”, “WOODMART Woocommerce Layered Nav”, and “WOODMART Price Filter”. See the result.

I work with Worpress 4.9, and I intalled ONLY WOODMART theme and nested plugins.

Regards

Hello,

Thank you so much purchasing our theme and contacting our support center.

Could you please provide us some screenshots for better understanding of the problem

Kind Regards
XTemos Studio

Here are the screenshots
The result

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Here is the SideBar Settings

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You have added widgets to shop filters area but it seems to be disabled on your website in our Theme Settings -> Shop. If you want to add them to the sidebar, use Shop page widget area.

Not better

Theme Settings

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Widget Settings

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And the result

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Could you please provide us your admin access so we can check it?

Here are the credentials

Could you send us your FTP access also?

No I Can’t because we have lots of sites on the same account and a limited number of FTP Account.

You can send me the files you want me to deploy.

We noticed that you set a wrong sidebar on the shop page. Leave this field empty https://gyazo.com/c55e96a71b4e6716426ed5478526a7cb

I changed the default side bar on the Shop page to “None”, and it works great, thank you.
But would it means I cannot define my own side bar ? Or different Sidebar depending on the category of the shop I display ?

Unfortunately, there is no such feature in our theme to define different sidebars for product categories.

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