problem with products tab

This topic has 17 replies, 2 voices, and was last updated 4 years, 1 month ago by Aizaz Imtiaz Awan.

Viewing 18 posts - 1 through 18 (of 18 total)

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January 7, 2021 at 11:00 am #256397

simluk
Participant

Hi, I would like to show 4 rows of products containing respectively
Rings
Bracelets
Necklaces
Earrings
1 for each row consisting of 4 products. This is not possible, I can not do it and in the tests I did, the theme does not respond to my commands, it even shows me only three rows instead of 4. In the screen you see I tried to create 4 different rows. Previously I had also tried to create 2 rows and 2 products tab. In short, I did several tests, how can I solve? thanks

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January 7, 2021 at 1:10 pm #256452

Aizaz Imtiaz Awan
Keymaster

Hello,

I saw the screenshots you attached.

Please provide the admin panel login details of the website to check it myself and help you out accordingly.

Best Regards.

January 7, 2021 at 1:19 pm #256456

simluk
Participant

Ok, thank you

January 7, 2021 at 1:48 pm #256472

Aizaz Imtiaz Awan
Keymaster

Hello,

Sorry, but the login details you provided are not working. Please provide me with the correct admin panel login details to let me assist you further.

Regards.
Xtemos Studios.

January 7, 2021 at 2:06 pm #256480

simluk
Participant

i tried and it works

January 8, 2021 at 7:15 am #256669

Aizaz Imtiaz Awan
Keymaster

Hello,

When I logged into your website and tried editing the homepage it displayed this warning.

Screenshot for Clarification: https://prnt.sc/wisht3

Please make sure that there is no ongoing operation on the website to check it myself and help you out accordingly.

Regards.
Xtemos Studios.

January 8, 2021 at 8:46 am #256687

simluk
Participant

I have completed the translation even though I have already done so and this is very strange. Try now, in case it gives you the same message, continue anyway. thanks a lot

January 8, 2021 at 10:10 am #256708

Aizaz Imtiaz Awan
Keymaster

Hello,

Your issue has been resolved. Now all four rows are displaying.

Screenshot for Clarification: https://prnt.sc/wiwhbb

Regards.
Xtemos Studios.

January 8, 2021 at 10:18 am #256711

simluk
Participant

perfect but I would like to have a row for each category, how can I do? I would like to see in order: Rings, necklaces, bracelets and earrings. In this case, the row of rings is shown twice. Thanks for your patience

January 8, 2021 at 11:07 am #256728

Aizaz Imtiaz Awan
Keymaster

Hello,

You can set the product categories in tab settings and make sure that the products you have don’t belong to more than one category.

Then clear cache and check back.

Regards.
Xtemos Studios.

January 8, 2021 at 11:16 am #256736

simluk
Participant

can you show me the steps? sorry and thanks

January 8, 2021 at 11:37 am #256745

Aizaz Imtiaz Awan
Keymaster

Hello,

You can set the categories to be displayed from the settings by editing the tab.

Screenshot for Clarification: https://prnt.sc/wiye54

Note: You need to make sure that the products do not belong to more than one category.

Regards.
Xtemos Studios.

January 8, 2021 at 11:51 am #256756

simluk
Participant

I do this but it don’t work.. in this case i have selected bracelets category. Products belong to a category but are still not visible. I have also cleared the cache but it is as if it does not respond to my commands as you can see from the screen

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January 8, 2021 at 12:35 pm #256775

Aizaz Imtiaz Awan
Keymaster

Hello,

I saw the screenshot you attached and visited your website but all the tabs are displaying.

Screenshot for Clarification: https://prnt.sc/wiznma

Best Regards.

January 8, 2021 at 1:15 pm #256788

simluk
Participant

I would like to see all categories, in this case you only see rings, necklaces and earrings. Where is bracelets? this is the problem

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January 9, 2021 at 7:00 am #256941

Aizaz Imtiaz Awan
Keymaster

Hello,

Your issue has been resolved. Now the bracelets category products are also displaying.

Screenshot for Clarification: https://prnt.sc/wjjl6g

Regards.
Xtemos Studios.

January 13, 2021 at 4:59 pm #258148

simluk
Participant

can you show me the steps? thank you so much!

January 14, 2021 at 6:08 am #258243

Aizaz Imtiaz Awan
Keymaster

Hello,

I just re-added the category name in the tab and checked back and the issue was fixed.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.
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