problem with products tab

Hi, I would like to show 4 rows of products containing respectively
Rings
Bracelets
Necklaces
Earrings
1 for each row consisting of 4 products. This is not possible, I can not do it and in the tests I did, the theme does not respond to my commands, it even shows me only three rows instead of 4. In the screen you see I tried to create 4 different rows. Previously I had also tried to create 2 rows and 2 products tab. In short, I did several tests, how can I solve? thanks

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Hello,

I saw the screenshots you attached.

Please provide the admin panel login details of the website to check it myself and help you out accordingly.

Best Regards.

Ok, thank you

Hello,

Sorry, but the login details you provided are not working. Please provide me with the correct admin panel login details to let me assist you further.

Regards.
Xtemos Studios.

i tried and it works

Hello,

When I logged into your website and tried editing the homepage it displayed this warning.

Screenshot for Clarification: https://prnt.sc/wisht3

Please make sure that there is no ongoing operation on the website to check it myself and help you out accordingly.

Regards.
Xtemos Studios.

I have completed the translation even though I have already done so and this is very strange. Try now, in case it gives you the same message, continue anyway. thanks a lot

Hello,

Your issue has been resolved. Now all four rows are displaying.

Screenshot for Clarification: https://prnt.sc/wiwhbb

Regards.
Xtemos Studios.

perfect but I would like to have a row for each category, how can I do? I would like to see in order: Rings, necklaces, bracelets and earrings. In this case, the row of rings is shown twice. Thanks for your patience

Hello,

You can set the product categories in tab settings and make sure that the products you have don’t belong to more than one category.

Then clear cache and check back.

Regards.
Xtemos Studios.

can you show me the steps? sorry and thanks

Hello,

You can set the categories to be displayed from the settings by editing the tab.

Screenshot for Clarification: https://prnt.sc/wiye54

Note: You need to make sure that the products do not belong to more than one category.

Regards.
Xtemos Studios.

I do this but it don’t work.. in this case i have selected bracelets category. Products belong to a category but are still not visible. I have also cleared the cache but it is as if it does not respond to my commands as you can see from the screen

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Hello,

I saw the screenshot you attached and visited your website but all the tabs are displaying.

Screenshot for Clarification: https://prnt.sc/wiznma

Best Regards.

I would like to see all categories, in this case you only see rings, necklaces and earrings. Where is bracelets? this is the problem

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Hello,

Your issue has been resolved. Now the bracelets category products are also displaying.

Screenshot for Clarification: https://prnt.sc/wjjl6g

Regards.
Xtemos Studios.

can you show me the steps? thank you so much!

Hello,

I just re-added the category name in the tab and checked back and the issue was fixed.

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

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