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Hide Shipping Weight and Dimensions

Viewing 30 posts - 1 through 30 (of 32 total)
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  • Author
    Posts
  • January 15, 2021 at 4:53 pm #258800

    vtspec
    Participant

    How do I hide shipping Weight and Dimensions under Additional Information tab on the product page?

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    January 15, 2021 at 10:41 pm #258867

    Elise Noromit
    Member

    Hello,

    Please send me the product page URL with these values I will check if it is possible to do with custom CSS.

    Best Regards

    January 18, 2021 at 3:11 pm #259401

    vtspec
    Participant

    Please see private content.

    January 18, 2021 at 10:18 pm #259513

    Elise Noromit
    Member

    Hello,

    Please disable the login plugins I cannot login https://prnt.sc/x5t7n9

    Best Regards

    January 18, 2021 at 10:25 pm #259514

    vtspec
    Participant

    What is a “login plugin?”

    January 19, 2021 at 9:24 am #259650

    Elise Noromit
    Member

    Hello,

    Please ensure the default login form. I cannot log in.

    January 19, 2021 at 9:24 am #259651

    Elise Noromit
    Member

    Hello,

    Please ensure the default login form. I cannot log in.

    Best Regards

    January 19, 2021 at 2:08 pm #259756

    vtspec
    Participant

    Please see private content. Thank you.

    January 19, 2021 at 7:52 pm #259833

    Elise Noromit
    Member

    Hello,

    Whatever I press I get an email field and do not have a login form, https://prnt.sc/x8gh04 deactivate this plugin for a while.

    Best Regards

    January 19, 2021 at 8:15 pm #259842

    vtspec
    Participant

    What’s the name of the plugin you’re referring to?

    January 19, 2021 at 8:44 pm #259858

    Elise Noromit
    Member

    Hello,

    I am not sure, I think this one: V-Twin Specialties
    vtwinspecialties.net

    Best Regards

    January 19, 2021 at 8:52 pm #259865

    vtspec
    Participant

    That’s my website url. Please see private content.

    January 20, 2021 at 12:29 pm #260028

    Elise Noromit
    Member

    Hello,

    Here is what I get: https://gyazo.com/676cb790ef66fdb756fe7077e07f5991

    Best Regards

    January 20, 2021 at 5:04 pm #260081

    vtspec
    Participant

    My website URL is not a plugin that I can deactivate so please let me know what you would like to do next.

    January 20, 2021 at 10:19 pm #260144

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme for the while.

    Best Regards

    January 20, 2021 at 10:36 pm #260158

    vtspec
    Participant

    Done.

    January 21, 2021 at 11:44 am #260305

    Elise Noromit
    Member

    Hello,

    Please add this code to the Theme Settings > Custom CSS > Global:

    tr.woocommerce-product-attributes-item--weight{
display:none;
}

    Best Regards

    January 22, 2021 at 12:19 am #260480

    vtspec
    Participant

    Thank you but now my keyword search doesn’t work. Even after reactivating the plugins. The products appear in the AJAX box but there are no search results.

    Attachments:
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    January 23, 2021 at 10:07 am #260839

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch to the parent theme.

    We will check.

    Best Regards

    January 25, 2021 at 3:51 pm #261283

    vtspec
    Participant

    OK. Which plugins are “not related to the theme” and which theme is “the parent theme?” There are 7 other themes (Bookshop, Galleria, Homestore, Storefront, Stratford, Twenty Twenty, and Varia). Thanks.

    January 25, 2021 at 9:38 pm #261344

    Elise Noromit
    Member

    Hello,

    Here the plugins related to the theme: 

    Slider Revolution
WPBakery Page Builder
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

    Please disable all excepting all above.

    Best Regards

    January 26, 2021 at 1:57 am #261365

    vtspec
    Participant

    Thank you. All remaining plugins have been deactivated.

    January 26, 2021 at 10:53 am #261453

    Elise Noromit
    Member

    Hello,

    I cannot enter your site https://prnt.sc/xnhj9i

    Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by Woocommerce.

    Best Regards

    January 26, 2021 at 4:03 pm #261563

    vtspec
    Participant

    I doesn’t appear that your theme itself is the cause of the problem. The question is which of the deactivated plugins is your theme not compatible with and causing the problem?

    January 26, 2021 at 4:57 pm #261585

    vtspec
    Participant

    I take that back. Just realized the search is working if you click on the AJAX result but it is not working if you click ENTER. Please see Private Content. Thanks.

    January 26, 2021 at 10:14 pm #261646

    Elise Noromit
    Member

    Hello,

    I cannot enter your site again. Please provide the default WordPress login URL and valid credentials.

    Best Regards

    January 26, 2021 at 11:08 pm #261666

    vtspec
    Participant

    Private content.

    January 28, 2021 at 8:54 am #262009

    Elise Noromit
    Member

    Hello,

    I cannot enter the site. http://prntscr.com/xqv0tx

    Best Regards

    February 2, 2021 at 8:29 pm #263365

    vtspec
    Participant

    Private content again…

    February 3, 2021 at 10:11 pm #263737

    Elise Noromit
    Member

    Hello,

    Please check the search element in the Header builder, make sure it is the search is configure to search products:

    Navigate to Woodmart > Header builder http://prntscr.com/iyd2pe

    Choose the proper header type (your current) http://prntscr.com/iyd333

    Check the search elements http://prntscr.com/iyd3h3

    I cannot enter your site.

    Best Regards

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