Problem with create megamenu

This topic has 11 replies, 2 voices, and was last updated 3 years, 3 months ago by Elise Noromit.

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January 20, 2021 at 8:15 pm #260118

keco78
Participant

Hi,
I have a problem adding an html block in my menu.

The field for adding an html block is not in my menu.

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January 20, 2021 at 10:29 pm #260152

Elise Noromit
Member

Hello,

Please read and follow this detailed instruction: https://xtemos.com/docs/woodmart/create-menu-2/

If you still have the problem, please provide the site admin access to the private area.

Best Regards

January 21, 2021 at 5:29 am #260182

keco78
Participant

Thanx for soon anwer, but my problem is that I don’t have the option to add an html block in the settings menu – see. previous image.

If I have the menu settings and then open the drop-down menu of some menu item, then I do not have the option to set the html block there.

January 21, 2021 at 11:47 am #260306

Elise Noromit
Member

Hello,

Please enable all in the Screen option in the top right corner.

As soon as you add a menu item, save the menu and set “Full-width” or “Set-size”

If it does not work, please provide the site admin access.

Best Regards

January 21, 2021 at 12:15 pm #260318

keco78
Participant

It works, thx.

January 21, 2021 at 4:03 pm #260375

Elise Noromit
Member

You are welcome! If you have any questions please feel free to contact us.

Best Regards

January 22, 2021 at 1:57 pm #260649

keco78
Participant

Sorry, the problem still persists …

I thought that everything was already displayed there, but in the end I found out that this part of the form (HTML Block for the dropdown) is still missing.

Can you direct me how I can activate it please?

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January 22, 2021 at 7:12 pm #260746

Elise Noromit
Member

Hello,

Please provide your site admin access to the private area.

Best Regards

January 23, 2021 at 9:57 am #260838

keco78
Participant

Here you are…

January 23, 2021 at 4:24 pm #260928

Elise Noromit
Member

Hello,

I cannot enter the dashboard https://prnt.sc/xibxi8

Best Regards

January 23, 2021 at 5:16 pm #260941

keco78
Participant

try it now pls.

January 23, 2021 at 11:13 pm #260986

Elise Noromit
Member

Hello,

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Please contact your host support and aks them to increase this parameter PHP max input vars: to 5000 min, now it is 3000

Best Regards
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