Home › Forums › Basel support forum › No Shopping Cart

No Shopping Cart

Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • February 8, 2021 at 11:17 am #264725

    micmac
    Participant

    Hello,

    The shopping cart/checkout does not seem to be working for my site.
    The products do not have a add to cart button on them.
    The basket is missing from the top right also?
    There may have been changes made to disable the cart/checkout but I am unable to find how to re-enable them ?

    Thanks,
    Mike.

    February 8, 2021 at 2:05 pm #264775

    Elise Noromit
    Member

    Hello,

    Please make sure the catalog mode has been deactivated in the Theme Settigns > Shop > Catalog mode.

    Best Regards

    February 8, 2021 at 2:31 pm #264783

    micmac
    Participant

    Hello,

    Thanks for getting back to me, I have enabled catalog mode but still there is no add to cart button?

    https://www.aislingflowerscork.ie/product/val-rose-bouq/

    Also the basket is missing from the top right also?

    Regards,
    Mike.

    February 8, 2021 at 9:16 pm #264845

    micmac
    Participant

    Hello,

    I am unable to get my shop up and running, can you help?

    Mike.

    February 9, 2021 at 12:37 pm #265033

    Elise Noromit
    Member

    Hello,

    You can recreate all the Woocommerce pages in Woocommerc > Status > Tools.

    If you have any questions please feel free to contact us.

    Best Regards

    February 9, 2021 at 12:43 pm #265037

    micmac
    Participant

    Hello,

    Nothing happens when I recreate the pages, just a blank page?
    I am losing money on a daily basis because my shop is not running, why is your theme not working?

    Mike.

    February 9, 2021 at 7:32 pm #265127

    Artem Temos
    Keymaster

    Hello,

    You need to disable the Catalog mode, not enable it. And we are not able to view your website and get 500 error. Please, provide us your admin access so we can test what is wrong.

    Kind Regards

    February 10, 2021 at 8:02 am #265226

    Artem Temos
    Keymaster

    We can see your website now and noticed that the “Add to cart” button is hidden with some custom code https://prnt.sc/yxxqam
    It might be added by some of the installed plugins. Please, disable them all and update the theme to the latest version. If it doesn’t help, provide us your admin access so we can check.

  • Author
    Posts
Viewing 8 posts - 1 through 8 (of 8 total)