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Custom fields [for theme] is not shown
- This topic has 9 replies, 2 voices, and was last updated 4 years, 10 months ago by
Elise Noromit.
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February 13, 2021 at 3:14 pm #266209
mustafamahmahmaljiParticipantWhen I add Custom Links to the menu, I don’t have Custom fields [for theme].
Attachments:
You must be logged in to view attached files.February 13, 2021 at 5:50 pm #266238
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Please save the menu as soon as you add a menu item, and then choose a “Full-width” or “Set size” in the design. You can find a more detailed instruction here: https://xtemos.com/docs/woodmart/create-menu-2/
If you have filled the instruction and you do not still see the custom fields, please check PHP Max Input value in Woocommerce > Status, it should be 5000 min, if it is less,
please contact the host support and asked them to increase PHP Max Input Vars up to 5000 min.If you have any questions please feel free to contact us.
Best Regards
February 13, 2021 at 9:14 pm #266267
mustafamahmahmaljiParticipantUnfortunately, the answer did not solve the problem.
The section that allows me to control the menu and add mega menu does not appear to me at all as I explained to you in the pictureFebruary 14, 2021 at 12:15 pm #266342
Elise NoromitMemberHello,
Please provide your site admin access to the private area.
Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.
Best Regards
February 14, 2021 at 12:29 pm #266349
mustafamahmahmaljiParticipant…
February 14, 2021 at 6:31 pm #266453
Elise NoromitMemberHello,
I am checking the site and I see the custom field in the menu https://gyazo.com/32f66e849a2c38906204e92dfda53caf
Please clarify the issue.
Best Regards
February 14, 2021 at 8:15 pm #266486
mustafamahmahmaljiParticipantYes, it is present in the downloaded demo, but when adding new Custom Links, for example, it does not appear as in the image
Attachments:
You must be logged in to view attached files.February 15, 2021 at 10:55 am #266642
Elise NoromitMemberHello,
As soon as you add a menu item, you need to save the menu and choose “Full-width” or “Set-size” did you do that?
Best Regards
February 15, 2021 at 11:40 am #266651
mustafamahmahmaljiParticipantIt appeared after I saved the menu, thank you
February 15, 2021 at 2:32 pm #266709
Elise NoromitMemberYou are welcome! If you have any questions please feel free to contact us.
Best Regards
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