COLOR SWATCHES DO NOT APPEAR
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We bought and installed your theme at the following address
We configured the color swatches as specified in the theme documentation, but unfortunately they do not appear
neither on the store page nor on the product page nor on the home
How can this problem be solved.
Thank you in advance
Hello,
Thank you very much for choosing our theme and for contacting us.
Please provide your site admin access to the private area.
I will check and tell you what you have missed.
Best Regards
See required information bellow
Hello,
1. Please add global attributes, swatches do not work with custom attributes. https://prnt.sc/108t6iz
2. Please enable this option: https://prnt.sc/108t79g
3. Then enable this option and add the image https://prnt.sc/108t88k to each attribute item.
Best Regards
Thank you very much for your prompt reply
Swatches are now appearing but we haven’t found how to set up our site the same
than your demo page.
Please see attached images
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Hello,
In order to remove the attributes labels on the product image, navigate to Products > Attributes > enter the attribute and disable “Show attribute label on products”
Please read and follow this instruction to make your swatches the same as on our demo: https://xtemos.com/docs/basel/attribute-swatches/
Best Regards
.
