Instagram grid does not show images

This topic has 7 replies, 2 voices, and was last updated 3 years, 8 months ago by Elise Noromit.

Viewing 8 posts - 1 through 8 (of 8 total)

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March 3, 2021 at 8:22 pm #270763

Pernilla
Participant

The instagram grid does not show images. I have it on the index page.

March 3, 2021 at 9:29 pm #270773

Elise Noromit
Member

Hello,

Instagram has recently blocked AJAJ integration, now only API integration is possible. Please read and follow this instruction https://xtemos.com/docs/woodmart/faq-guides/setup-instagram-api/

If you have any questions please feel free to contact us.

Best Regards

March 3, 2021 at 9:39 pm #270777

Pernilla
Participant

Thank you for the quick reply!

March 4, 2021 at 8:36 am #270875

Elise Noromit
Member

Hello,

Have you configured the Instagram? Does it work well?

Best Regards

March 4, 2021 at 12:00 pm #270934

Pernilla
Participant

I followed the steps in your tutorial but at the end, I can not choose Instagram (where it says “select your facebook account”). I have no options to choose.
Therefore I gave up ;(

March 4, 2021 at 11:20 pm #271093

Elise Noromit
Member

Hello,

Recently Facebook has changed the interface and this new view is a bit confusing we shall update the manual accordingly.

As soon as your page has been created, you need to find the Instagram tab:
1. Click pages: https://gyazo.com/44c594a6f0c01a040c2a452723ec438f

2. Enter the page and find the menu on the left, scroll it to find “Settings” then scroll and find the Instagram tab, enter this tab, do you find the option?

Please let me know if you need further help.

Best Regards

March 5, 2021 at 7:53 am #271151

Pernilla
Participant

Thank you. I will try again. If not I will wait for a better updated manual 😉

March 5, 2021 at 9:42 am #271186

Elise Noromit
Member

Hello,

Sure. If you have any questions please feel free to contact us.

Best Regards
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