Home › Forums › WoodMart support forum › Them is not loading

Them is not loading

Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • March 8, 2021 at 10:20 am #271779

    Caspar
    Participant

    Hi,

    We have a problem with the theme. It looks like dummy content is loaded and not our real content. Dummy content gives a error, and out whole website doesn’t work now.

    Attachments:
    You must be logged in to view attached files.
    March 8, 2021 at 10:59 am #271801

    Caspar
    Participant

    It looks like all settings in the theme disappeared.

    March 8, 2021 at 11:56 am #271817

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshot you attached and visited your website and there are no such errors as you mentioned.

    Screenshot for Clarification: https://prnt.sc/10g2az3

    And for the settings disappeared please provide with the admin panel login details of the website to check it myself and help you out accordingly.

    Regards.
    Xtemos Studios

    March 12, 2021 at 11:49 am #273046

    Caspar
    Participant

    Hi Aizaz,

    I reproduced the error on our staging enviroment (put back old backup there). Since we still don’t know what happend, maybe you can have a look. Links as private content.

    March 12, 2021 at 12:51 pm #273079

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have visited your website.

    The issue seems to be the mixed content errors along with the HTTP HTTPS settings of wordpress.

    Please make sure that you have set both the addresses same under Settings >> General as mentioned in our detailed documentation:https://xtemos.com/docs/woodmart/icons-has-been-disappeared/

    Please read the following documentation to fix the SSL issues in the following link to fix the issue:
    https://xtemos.com/docs/woodmart/faq-guides/https-security-ssl-issue/

    Best Regards

  • Author
    Posts
Viewing 5 posts - 1 through 5 (of 5 total)