Wishlist page shows emplty

This topic has 4 replies, 2 voices, and was last updated 3 years, 1 month ago by Elise Noromit.

Viewing 5 posts - 1 through 5 (of 5 total)

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March 26, 2021 at 4:12 pm #276636

admin@brightcentrum.com
Participant

Hi there,

please have a look at the following video to understand the issue.

https://www.awesomescreenshot.com/video/3193927?key=466f9ca892ada6dbe4c36ef71d3e28f5

March 27, 2021 at 10:28 am #276818

Elise Noromit
Member

Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

if the problem remains, even after the plugins deactivated, please, check and make sure you have configured the Wishlist correctly: https://xtemos.com/docs/basel/basel-wishlist/

Best Regards

March 27, 2021 at 4:52 pm #276867

admin@brightcentrum.com
Participant

Hi Elise,

I followed your instructions. Although I managed to fix the wishlist issue, there is still the issue of the ‘Sale’ page and ‘New’ page product loading.
Whenever I try loading the Sale page and the New page products are not loading on the page properly. As mentioned in the video before, the products are all loading piled up on top of each other then getting spread around.

Could you please help me fix this issue once and for all?

Kind regards

March 28, 2021 at 7:27 pm #277038

Elise Noromit
Member

Hello,

You need to create a separate page for Sales products and for New products, then add and configure the Product grid/Carousel element as described here: https://xtemos.com/docs/basel/image-size-in-a-product-grid/

Best Regards

March 28, 2021 at 7:28 pm #277040

Elise Noromit
Member

Sorry, I provided a wrong URL, here is the correct one: https://xtemos.com/docs/basel/faq-guides-2/product-grid-carousel-element/

Best Regards
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Wishlist page shows emplty

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