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Header is not displayed

Viewing 10 posts - 1 through 10 (of 10 total)
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  • March 29, 2021 at 1:21 pm #277269

    tarekmeyer
    Participant

    Header is not displayed.

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    March 29, 2021 at 8:15 pm #277365

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    This option makes the header default it would be shown on all the pages, provided no other header has been set in the page settings: https://xtemos.com/docs/woodmart/header-builder/set-different-header-specific-page/

    If you have set the default header and page settings are configured to none or the same and it does not appear, please clear the cache.

    Best Regards

    April 7, 2021 at 5:25 pm #279827

    tarekmeyer
    Participant

    The menu is only displayed on the home page. It is not displayed on any other page. No matter what I set in the “Header Options”, nothing changes.
    Can I give you the admin credentials and you take a look?
    Where do I send you this, in Private Content?
    Thanks in advance!

    April 7, 2021 at 7:09 pm #279846

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access to the private area. This is the field below the message area.

    Best Regards

    April 7, 2021 at 7:31 pm #279855

    tarekmeyer
    Participant

    Admin access below:

    April 8, 2021 at 8:24 am #279995

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    April 8, 2021 at 9:36 am #280037

    tarekmeyer
    Participant

    Hello,

    the problem occurs when activating the Elementor Pro version 3.2.1 Plugin.
    What can we do now?

    April 8, 2021 at 1:09 pm #280200

    Elise Noromit
    Member

    Hello,

    Please check if you have created the Header template in Elementor and assigned it to the pages where you have the problem.

    Best Regards

    April 9, 2021 at 7:58 am #280536

    tarekmeyer
    Participant

    Okay, that’s fixed. Thank you!

    April 9, 2021 at 1:36 pm #280847

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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