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Theme settings doesn't apply

Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • March 31, 2021 at 9:38 pm #278041

    juliusmeinl4
    Participant

    Hi there,

    Theme settings don’t apply. Any change from Theme Settings from dashboard doesn’t affect to the theme.

    Please advise.

    March 31, 2021 at 10:02 pm #278054

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

    April 1, 2021 at 3:48 am #278095

    juliusmeinl4
    Participant

    HI Elise,

    Thank you for your response,

    I just shared the information. I also have the some pages headers are slided down. Such as product pages. A suggestion would be great. Thank you,

    April 1, 2021 at 3:55 am #278098

    juliusmeinl4
    Participant

    Please use info below

    April 1, 2021 at 4:22 am #278099

    juliusmeinl4
    Participant

    Hi Elise,

    The problems was fixed by deactivating Siteground Caching problem. But We have another problem. When we click variation, it doesn’t change the image of the gallery.

    Thank you,

    April 1, 2021 at 12:40 pm #278221

    Elise Noromit
    Member

    Hello,

    You need to upload images to each variation, please read and follow the instruction: https://xtemos.com/docs/woodmart/variable-products-swatches/

    If you have any questions please feel free to contact us.

    Best Regards

    April 1, 2021 at 2:25 pm #278254

    juliusmeinl4
    Participant

    Hi Elise,

    It doesn’t load variation images to gallery. For example, we click beige color, Beige variation’s image must load on product gallery. But it doesn’t.

    Please advise,

    April 1, 2021 at 3:22 pm #278258

    juliusmeinl4
    Participant

    I just recognized that this issue occurs for the products has more than one attribute option. Please see the link. Such as color and set. If it has only color either set, it works properly.

    April 1, 2021 at 5:31 pm #278282

    Elise Noromit
    Member

    Hello,

    Yes, if the variation is based on two attributes, you should choose both to see the image changed.

    Best Regards

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