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May I ask how can fix the plugin conflict issue

Viewing 24 posts - 1 through 24 (of 24 total)
  • Author
    Posts
  • December 8, 2017 at 1:43 am #27815

    ke
    Participant

    Hi,

    Once I have use Product Addon Plugin, I can click on quick view on product item anymore.
    And I can’t add products to cart anymore. Please let me know, how can I fix it. Thank you.

    Attached is the link for https://wayofsign.com/matsu-sushi/product/eames-plastic-side-chair/

    Please let me know,

    Thank you,

    Regards,
    Jeff

    December 8, 2017 at 7:19 am #27830

    Artem Temos
    Keymaster

    Hello,

    Thank you so much purchasing our theme and contacting our support center.

    Could you please provide us your FTP access so we can check what is the product there?

    Kind Regards
    XTemos Studio

    December 8, 2017 at 6:30 pm #27944

    ke
    Participant

    See Attached login in Private Content

    December 8, 2017 at 7:57 pm #27953

    Artem Temos
    Keymaster

    But the link you sent doesn’t have any problems on quick view? Where we can see the problem?

    December 8, 2017 at 9:45 pm #27958

    ke
    Participant

    Because I turn off the add on plugin, the product add on plugin is WooCommerce Product Addons

    December 9, 2017 at 5:01 am #27961

    ke
    Participant

    I just turn it on, and the popup quick view is no longer working, product link below.

    Thank you.

    https://wayofsign.com/matsu-sushi/product/eames-plastic-side-chair/

    December 9, 2017 at 8:30 am #27972

    Artem Temos
    Keymaster

    The FTP seems to be wrong because we can’t find our theme folder there. Could you please check?
    Try to disable Show variations on quick view option in Theme Settings -> Shop also.

    December 9, 2017 at 1:11 pm #28000

    ke
    Participant

    Please check the FTP again.

    And I would really want to have the Show variations and addon- on quick view as the feature. Thank you.

    December 9, 2017 at 1:35 pm #28006

    Artem Temos
    Keymaster

    The problem is that plugin is designed to work on the single product page only and it is not aware of our quick functionality. That is why it doesn’t work in the quick view on the shop.

    December 9, 2017 at 3:42 pm #28035

    ke
    Participant

    Any file that I can modify the input? Thank you.

    December 9, 2017 at 5:04 pm #28066

    Artem Temos
    Keymaster

    What input do you want to modify?

    December 9, 2017 at 5:26 pm #28074

    ke
    Participant

    add the addon to quick view.

    Even I use the addon in the single product page, I still can’t add it to cart.

    December 9, 2017 at 5:40 pm #28083

    Artem Temos
    Keymaster

    Did you try to disable the AJAX add to cart option?

    December 9, 2017 at 6:25 pm #28090

    ke
    Participant

    Yes, nothing add to the cart

    https://wayofsign.com/matsu-sushi/product/eames-plastic-side-chair/

    December 10, 2017 at 11:24 am #28133

    Artem Temos
    Keymaster

    But it is still turned on. You need to disable it in Theme Settings -> Product page and then it will work correctly.

    December 10, 2017 at 2:32 pm #28199

    ke
    Participant

    Can you please go in and change the setting. I am confused. Thank you.

    December 10, 2017 at 5:48 pm #28213

    Artem Temos
    Keymaster

    We have disabled it but the adding to cart still doesn’t work. May we check how it works with default WordPress theme on your website?

    December 10, 2017 at 7:59 pm #28246

    ke
    Participant

    Are you saying the plugin is not good? There must be a good addon Plugin I can use, right?

    December 11, 2017 at 2:49 am #28264

    ke
    Participant

    And I found another bug, if I make the variation required, I can still add the product to shopping cart. Please advise. Thank you.

    December 11, 2017 at 3:13 am #28265

    ke
    Participant

    And please let me how much would you charge enable product add-on to the quick view popup.
    Thank you.

    December 11, 2017 at 3:29 am #28266

    ke
    Participant

    Does checkout add-ons compatible with your theme？

    Thank you

    See attached link for https://docs.woocommerce.com/document/woocommerce-checkout-add-ons/

    December 11, 2017 at 7:21 am #28281

    Artem Temos
    Keymaster

    Hello,

    Yes, the plugin seems to be not working at all. You can contact its developers to ask for help.

    Sorry, but we didn’t have a chance to test our theme with checkout add-ons plugin.

    Sorry, but we are not available for custom development at the moment. We can suggest you to hire our partners to do this job https://wpkraken.io/?ref=xtemos.studio

    Regards

    December 13, 2017 at 12:52 am #28622

    ke
    Participant

    And I found another bug, if I make the variation required, I can still add the product to shopping cart. There is no notification or anything. Please advise. Thank you.

    December 13, 2017 at 7:13 am #28644

    Artem Temos
    Keymaster

    Could you please check how it works with default WordPress theme too? If it happens with our theme only so please describe us the steps how to reproduce it and send us a link to the product with the problem.

    Regards

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