May I ask how can fix the plugin conflict issue

Hi,

Once I have use Product Addon Plugin, I can click on quick view on product item anymore.
And I can’t add products to cart anymore. Please let me know, how can I fix it. Thank you.

Attached is the link for https://wayofsign.com/matsu-sushi/product/eames-plastic-side-chair/

Please let me know,

Thank you,

Regards,
Jeff

Hello,

Thank you so much purchasing our theme and contacting our support center.

Could you please provide us your FTP access so we can check what is the product there?

Kind Regards
XTemos Studio

See Attached login in Private Content

But the link you sent doesn’t have any problems on quick view? Where we can see the problem?

Because I turn off the add on plugin, the product add on plugin is WooCommerce Product Addons

I just turn it on, and the popup quick view is no longer working, product link below.

Thank you.

https://wayofsign.com/matsu-sushi/product/eames-plastic-side-chair/

The FTP seems to be wrong because we can’t find our theme folder there. Could you please check?
Try to disable Show variations on quick view option in Theme Settings -> Shop also.

Please check the FTP again.

And I would really want to have the Show variations and addon- on quick view as the feature. Thank you.

The problem is that plugin is designed to work on the single product page only and it is not aware of our quick functionality. That is why it doesn’t work in the quick view on the shop.

Any file that I can modify the input? Thank you.

What input do you want to modify?

add the addon to quick view.

Even I use the addon in the single product page, I still can’t add it to cart.

Did you try to disable the AJAX add to cart option?

Yes, nothing add to the cart

https://wayofsign.com/matsu-sushi/product/eames-plastic-side-chair/

But it is still turned on. You need to disable it in Theme Settings -> Product page and then it will work correctly.

Can you please go in and change the setting. I am confused. Thank you.

We have disabled it but the adding to cart still doesn’t work. May we check how it works with default WordPress theme on your website?

Are you saying the plugin is not good? There must be a good addon Plugin I can use, right?

And I found another bug, if I make the variation required, I can still add the product to shopping cart. Please advise. Thank you.

And please let me how much would you charge enable product add-on to the quick view popup.
Thank you.

Does checkout add-ons compatible with your theme？

Thank you

See attached link for https://docs.woocommerce.com/document/woocommerce-checkout-add-ons/

Hello,

Yes, the plugin seems to be not working at all. You can contact its developers to ask for help.

Sorry, but we didn’t have a chance to test our theme with checkout add-ons plugin.

Sorry, but we are not available for custom development at the moment. We can suggest you to hire our partners to do this job https://wpkraken.io/?ref=xtemos.studio

Regards

And I found another bug, if I make the variation required, I can still add the product to shopping cart. There is no notification or anything. Please advise. Thank you.

Could you please check how it works with default WordPress theme too? If it happens with our theme only so please describe us the steps how to reproduce it and send us a link to the product with the problem.

Regards

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