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Problem of version 6.0 with the Smart slider plugin
- This topic has 15 replies, 2 voices, and was last updated 5 years, 2 months ago by
Artem Temos.
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AuthorPosts
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April 7, 2021 at 12:32 pm #279659
kevajoParticipantHello
After updating from version 5.3 to version 6.0, my slider with SMART SLIDER broke and my sliders no longer appear.
I therefore restored my site to the old version of the theme.
Please help me.April 7, 2021 at 12:36 pm #279661Hello,
We have just tested your home page and see that the slider works correctly https://gyazo.com/f761b6e4c83ac4b623fd6f51324dda0e
Try to clear your browser cache and test again.Kind Regards
April 7, 2021 at 12:38 pm #279665
kevajoParticipantI went back to version 5.3, the problem arises when going to version 6.0
April 7, 2021 at 12:39 pm #279669Please, update to 6.0 version so we can check what is wrong.
April 7, 2021 at 12:45 pm #279678
kevajoParticipantThis is you can now check the error
April 7, 2021 at 12:47 pm #279682It seems to work correctly now. Here is the screenshot https://gyazo.com/3af078bb199e0a61efd7f490d09e1a49
Kind Regards
April 7, 2021 at 12:50 pm #279686
kevajoParticipantIt’s not settled.
Check againAttachments:
You must be logged in to view attached files.April 7, 2021 at 12:54 pm #279691
kevajoParticipantsee private
April 7, 2021 at 12:56 pm #279694April 7, 2021 at 12:57 pm #279697Strange, but we don’t see this problem on your website now https://gyazo.com/71e036bc70f60cf00162693f515d992d
April 7, 2021 at 1:02 pm #279706
kevajoParticipantsee message private
April 7, 2021 at 1:04 pm #279707
kevajoParticipantok message private
April 7, 2021 at 1:32 pm #279727
kevajoParticipantYou are there, we will quickly solve this problem.
April 7, 2021 at 1:33 pm #279729Could you please temporarily disable all external plugins? Or create a staging website for this purpose.
April 7, 2021 at 1:40 pm #279736
kevajoParticipantI have released version 5.3, I will send you the test site shortly
April 8, 2021 at 9:54 am #280067In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.
Kind Regards
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