Home Forums WoodMart support forum Problem of version 6.0 with the Smart slider plugin

Problem of version 6.0 with the Smart slider plugin

Viewing 16 posts - 1 through 16 (of 16 total)
  • Author
    Posts
  • #279659

    kevajo
    Participant

    Hello
    After updating from version 5.3 to version 6.0, my slider with SMART SLIDER broke and my sliders no longer appear.
    I therefore restored my site to the old version of the theme.
    Please help me.

    #279661

    Artem Temos
    Keymaster

    Hello,

    We have just tested your home page and see that the slider works correctly https://gyazo.com/f761b6e4c83ac4b623fd6f51324dda0e
    Try to clear your browser cache and test again.

    Kind Regards

    #279665

    kevajo
    Participant

    I went back to version 5.3, the problem arises when going to version 6.0

    #279669

    Artem Temos
    Keymaster

    Please, update to 6.0 version so we can check what is wrong.

    #279678

    kevajo
    Participant

    This is you can now check the error

    #279682

    Artem Temos
    Keymaster

    It seems to work correctly now. Here is the screenshot https://gyazo.com/3af078bb199e0a61efd7f490d09e1a49

    Kind Regards

    #279686

    kevajo
    Participant

    It’s not settled.
    Check again

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    #279691

    kevajo
    Participant

    see private

    #279694

    kevajo
    Participant

    see capture

    Attachments:
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    #279697

    Artem Temos
    Keymaster

    Strange, but we don’t see this problem on your website now https://gyazo.com/71e036bc70f60cf00162693f515d992d

    #279706

    kevajo
    Participant

    see message private

    #279707

    kevajo
    Participant

    ok message private

    #279727

    kevajo
    Participant

    You are there, we will quickly solve this problem.

    #279729

    Artem Temos
    Keymaster

    Could you please temporarily disable all external plugins? Or create a staging website for this purpose.

    #279736

    kevajo
    Participant

    I have released version 5.3, I will send you the test site shortly

    #280067

    Artem Temos
    Keymaster

    In this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.

    Kind Regards

Viewing 16 posts - 1 through 16 (of 16 total)