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Broken Header after using Header Builder

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • April 8, 2021 at 5:19 pm #280328

    TLMG
    Participant

    Used the header builder to try to modify standard demo header.

    hid top bar via “hide on desktop”. saved and it removed bar, everything was fine.
    unhid top bar and saved again. top bar no longer shows AND the spacing between all headers is missing as well. This is visible on the live website.

    April 8, 2021 at 5:20 pm #280329

    TLMG
    Participant

    Headers show great when I am logged in to wp. however, attempting to view the website without being logged in still has website broken.

    April 9, 2021 at 11:16 am #280708

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please make sure that you have set both the addresses same under Settings >> General as mentioned in our detailed documentation:https://xtemos.com/docs/woodmart/icons-has-been-disappeared/

    If the problem still continues then provide with the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    April 9, 2021 at 2:34 pm #280895

    TLMG
    Participant

    Hey brother —

    The URL is correct as per the documentation you had supplied me with.

    The login information was already provided in the original post via the private content tab. Thank you!

    April 9, 2021 at 2:37 pm #280900

    TLMG
    Participant

    Attaching screenshots to show how broken the header is when logged in versus not logged in. Please check private content.

    April 10, 2021 at 6:41 am #281101

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website and deactivated the cache plugin and the header is displayed fine for non logged in users.

    Screenshot for Clarification: https://prnt.sc/118ra13

    I have reactivated the plugin back on your website you can try deactivating yourself.

    Regards.
    Xtemos Studios

    April 10, 2021 at 11:41 pm #281469

    TLMG
    Participant

    So, should I just make sure to clear the cache every time we edit the site? Or is there a bigger issue? Is the plugin not useful with WoodMart?

    April 12, 2021 at 6:16 am #281713

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Yes, you need to make sure that you clear cache and should not store cache for too long.

    We haven’t tested this plugin with our theme yet.

    Regards.
    Xtemos Studios.

    April 12, 2021 at 1:24 pm #281938

    TLMG
    Participant

    Perfect! Thank you so much!

    April 13, 2021 at 5:45 am #282167

    Aizaz Imtiaz Awan
    Keymaster

    Most Welcome 🙂

    If you do not mind, can you please leave a 5 stars rating for our Theme & Customer and Technical Support by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in future. It would encourage our work a lot. If you like our Theme and Support.

    Thanks for contacting us.
    Have a great day 🙂

    Topic Closed.
    Best Regards.

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