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wcfm Map error
- This topic has 32 replies, 2 voices, and was last updated 3 years, 6 months ago by Elise Noromit.
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April 17, 2021 at 3:37 pm #283889
Karan_0709ParticipantWCFM MAP ERROR ON SHOP PAGE. also on the default theme working well. Please check this issue
Check the image via link.
April 17, 2021 at 8:52 pm #283945
Elise NoromitMemberHello,
Thank you for choosing our theme and contacting our support.
Please remove the content from the shop page, this is a functional page it should not have any custom content.
Please check this thread on the forum: https://wordpress.org/support/topic/wcfm-geo-location-not-working/
If you have any questions please feel free to contact us.
Best Regards
April 30, 2021 at 1:30 pm #288383
Karan_0709Participantnot working
April 30, 2021 at 4:52 pm #288426
Karan_0709ParticipantThis problem with your theme other free themes working as well.
Please try to fix it. why showing two maps on the shop page?Attachments:
You must be logged in to view attached files.May 1, 2021 at 8:53 am #288569
Elise NoromitMemberHello,
Please describe the actions step by step on how to reproduce the problem.
Best Regards
May 4, 2021 at 4:59 am #289281
Karan_0709ParticipantHow many times will we describe the problem? How many times will we tell you the problem? We are giving the image. You don’t understand. The URL of the website has been given.
May 4, 2021 at 5:01 am #289282
Karan_0709ParticipantWe are telling you that the map is not working properly, you should visit the website where the map is not showing. We will tell you the problem again and again.
May 4, 2021 at 5:01 am #289283
Karan_0709ParticipantMay 4, 2021 at 5:04 am #289284
Karan_0709ParticipantWorking well with other fee themes, you are having this premium theme problem. If we have to face the problem, then why did we buy with money.
May 4, 2021 at 1:52 pm #289477
Elise NoromitMemberHello,
We see one map only https://prnt.sc/12h9em4 and it works that is why we asked for details.
Please advise how do you expect it should work?
Best Regards
May 5, 2021 at 1:06 am #289595
Karan_0709ParticipantPlease check video https://www.loom.com/share/597a14112b414b70b8c31686a89a62f7
May 5, 2021 at 1:06 pm #289812
Elise NoromitMemberHello,
You have added the map incorrectly.
Please remove and follow these steps:
Create an HTML block and add the map.
1. Enable Top filters in the Theme Settings > Shop > Shop filters https://gyazo.com/3564df2a5d658a0010b6c0ebd0b537d4
2. Enable Shop filters area always opened
3. Shop filters content type should be set Custom content
4. You can choose the HTML block with the content from the Shop filters custom content drop-down.
I have checked the map it seems it works: https://gyazo.com/3b6d339c6f7304947cdd7ded431aad10
Best Regards
May 8, 2021 at 11:24 am #290779
Karan_0709Participanthttps://www.loom.com/share/0be2ed690d354ccdb4733a572bfcc192
Please check the issue. Check video what’s the main problem.
Thank you.
May 9, 2021 at 9:25 am #290966
Elise NoromitMemberHello,
Please make the full backup of your site as well as the Theme settings export and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.
Best Regards
May 10, 2021 at 5:09 pm #291349
Karan_0709ParticipantSure
May 10, 2021 at 8:04 pm #291380
Elise NoromitMemberHello,
Have you checked with the Storefront theme? Please provide how it looks like on the Storefront?
Best Regards
May 17, 2021 at 4:36 pm #293056
Karan_0709Participantcheck json file
May 17, 2021 at 4:37 pm #293057May 18, 2021 at 10:10 am #293266
Elise NoromitMemberHello,
Please provide the valid credentials and confirm the permission to test on another theme.
Best Regards
May 19, 2021 at 2:24 am #293494
Karan_0709ParticipantMay 19, 2021 at 10:41 pm #293777
Elise NoromitMemberHello,
Your page is not 100% width and a map would not be 100% either: https://prnt.sc/134znu1 and https://prnt.sc/134zpr7
Please remove the sidebar, make a full-width page and add this custom CSS to the Theme Settings > Custom CSS > General:
body .shop-loop-head .wd-shop-tools { display: block; float:none!important; width:100%; }
Alternatively, I would suggest another way:
1. Remove the map and code I provided.
2. Create an HTML block add the map to it.
3. Enable Top filters in the Theme Settings > Shop > Shop filters https://gyazo.com/3564df2a5d658a0010b6c0ebd0b537d4
4. Enable Shop filters area always opened
5. Shop filters content type should be set Custom content
6. Choose the HTML block with the content from the Shop filters custom content drop-down.
This is the correct way of custom content adding. In any case, you need to make the page full-width.
Best Regards
May 20, 2021 at 3:27 am #293820
Karan_0709Participantokay. let me try this.
May 20, 2021 at 12:54 pm #294030
Elise NoromitMemberHello,
Please contact us if you need further help.
Best Regards
May 24, 2021 at 8:37 am #294950
Karan_0709ParticipantI’m trying to do it but no succeeded. Can you do or make a video. please. I’ve already shared login details. please
May 24, 2021 at 12:20 pm #294992
Elise NoromitMemberHello,
Please advise the HTML block ID with the map.
1. Remove the current map from the shop page,
2. Enable top filters as I described above.
Best Regard
May 25, 2021 at 3:05 pm #295344
Karan_0709ParticipantI think you need to make a video for all user, All user-facing this issue.
If we remove the shop page map from wcfm then how work filter.
this is my last request. please make a video and support us.
IF NOT I WILL REQUEST FOR REFUND.
Thank you. your team does not understand my issue. I’m wasted my lot of time.
May 25, 2021 at 9:33 pm #295422
Elise NoromitMemberHello,
Please just follow the instruction step by step:
2. Create an HTML block, here is the detailed manual with the screenshot to do that: https://xtemos.com/docs/woodmart/html-blocks-2/
3. Insert the Map element/widget. You can find a video tutorial on how to add elements. https://gyazo.com/bdef439c44e6ae5f4d3408d9c3426f90
4. Enable Top filters in the Theme Settings > Shop > Shop filters and enable Shop filters area always opened as show on this screen: https://gyazo.com/3564df2a5d658a0010b6c0ebd0b537d4
5. Shop filters content type should be set Custom content and choose the HTML block with the content from the Shop filters custom content drop-down. https://gyazo.com/67c0d2c6c254e592d614fd9c1c737256
Best Regards
May 29, 2021 at 1:35 pm #296400
Karan_0709ParticipantNot working your method
check video
https://www.loom.com/share/1a6b6d9ee39f42a4bad97e4fef450c6cMay 31, 2021 at 9:50 am #296608
Elise NoromitMemberHello,
The map is located properly. https://gyazo.com/af2a8c4aedb06e5ab4c61aa1ad74bd41
Now you need to plug in the map correctly: https://gyazo.com/b019ee2f984425ada93989f844890a2c
You are using this API without a key. See https://developers.google.com/maps/documentation/javascript/error-messages?utm_source=maps_js&utm_medium=degraded&utm_campaign=billing#api-key-and-billing-errors
Please check the link and follow the instructions inside.
Best Regards
May 31, 2021 at 10:27 am #296612
Karan_0709ParticipantWCFM has a filter option with an area. but your MAP widget is wrong. we want these features we want wcfm features. I hope you understand,
Thank you.
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