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Product comparison error

Viewing 8 posts - 1 through 8 (of 8 total)
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  • April 19, 2021 at 7:03 am #284200

    tolik1997gt
    Participant

    Hello, there is a small problem, when adding products to the list of comparisons, the tableau displays the products that we added there. But when we go to the comparison page, for some reason the product disappears and it says “you need to choose a product for comparison” BUT when we are in the admin panel, everything works fine and everything is displayed, And when you go to the site through incognito, then nothing works. What could be wrong?

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    April 19, 2021 at 7:26 am #284210

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    April 19, 2021 at 7:45 am #284217

    tolik1997gt
    Participant

    Let’s try it with your help. Also, if possible, you can change the color from green in this window in the screenshot to this color #2c9af4

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    April 19, 2021 at 8:50 am #284246

    Artem Temos
    Keymaster

    Please, disable all external plugins temporarily.
    Also, create a separate topic for the color request.

    Thank you in advance.

    April 19, 2021 at 9:10 am #284253

    tolik1997gt
    Participant

    After disabling the WP Rocket plugin, the comparison started working. How do I make the comparison work ?

    April 19, 2021 at 11:18 am #284289

    Artem Temos
    Keymaster

    Make sure that you have added the compare page to the exception list in WP Rocket settings. If it doesn’t help, please, contact plugin developers to fix this problem.

    April 20, 2021 at 6:37 am #284503

    tolik1997gt
    Participant

    Hello, please tell me how to do this? what link should I add to exclude a fix in the WP Rocket plugin

    April 20, 2021 at 7:29 am #284525

    Artem Temos
    Keymaster

    Hello,

    Here is a screenshot from our demo WP Rocket settings https://prnt.sc/11qncqr

    Kind Regards

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Viewing 8 posts - 1 through 8 (of 8 total)