Data source Product with NEW label not displayed

Hello,

If you are using our new option that adds the “New” label automatically, then you need to simply order products by ID or date in DESC order. That mechanism should show the same “New” products.

Kind Regards

You need to disable “data source : Products with NEW label” from your carousel and simply sort products by data in Desc order. That would work if you use the new automatic option

Please, send us your admin access so we can check how it works when you use this option.

This account doesn’t have full administrators rights and we can’t check Theme Settings.

It looks like products are always randomly ordered. Could you please temporarily disable all external plugins and switch to the child theme so we can check?

It seems to be working correctly now. Please, check from your side.

This option should work either automatically set from Theme Settings or for each product separately. But you can’t display both types of “New” products at the same time, unfortunately. Or you will need to show two separate products elements on the page: one ordered by date (with all new labels from Theme Settings) and another one that has “New” labels set manually for each product.

Please, send us your FTP access we will try to apply one more workaround to this.

Hello,

We have made changes to your website. Could you please test how it works now?

Kind Regards

Try to edit the file woodmart/inc/integrations/elementor/elements/products/products.php and replace the following part

if ( 'new' === $settings['post_type'] ) {
	$query_args['meta_query'][] = array(
		'relation' => 'OR',
		array(
			'key'     => '_woodmart_new_label',
			'value'   => 'on',
			'compare' => 'IN',
		),
		array(
			'key'     => '_woodmart_new_label_date',
			'value'   => date( 'Y-m-d' ), // phpcs:ignore
			'compare' => '>',
			'type'    => 'DATE',
		),
	);
}

with this one

if ( 'new' === $settings['post_type'] ) {
	$days = woodmart_get_opt( 'new_label_days_after_create' );
	if ( $days ) {
		$query_args['date_query'] = array(
			'after' => date( 'Y-m-d', strtotime( '-' . $days . ' days' ) ),
		);
	} else {
		$query_args['meta_query'][] = array(
			'relation' => 'OR',
			array(
				'key'     => '_woodmart_new_label',
				'value'   => 'on',
				'compare' => 'IN',
			),
			array(
				'key'     => '_woodmart_new_label_date',
				'value'   => date( 'Y-m-d' ), // phpcs:ignore
				'compare' => '>',
				'type'    => 'DATE',
			),
		);
	}
}

Great, you are welcome! 🙂