Data source Product with NEW label not displayed

Hello team

Thank you for the upgrade you made so that the new products are automatically assigned with the “new” label.

I was able to build my layout and improve the visibility of my products thanks to this but unfortunately after an update of Woocommerce I had to cancel everything because

The products element (grid and carousel) does not work anymore with ( data source : Products with NEW label) . no product is considered as new. same thing for AJAX products tabs

it now displays only the 3 products that I had manually assigned previously as new before your 6. theme update and now the more than 250 new products are not displayed anymore. ( see image )

Thank you

Hello,

If you are using our new option that adds the “New” label automatically, then you need to simply order products by ID or date in DESC order. That mechanism should show the same “New” products.

Kind Regards

Hi.

even this way it doesn’t work.

It’s not a problem with the settings but a real bug

Before the woocommerce update it worked perfectly

the recent products with the label “new” were displayed randomly in a carousel in the shop page

and in the different categories of the shop I had set a carousel that displayed the new products of the corresponding category .

the Automatic “New” label period is set to 30 days.

Now nothing, all the carousel are empty as if there were no new products.

It’s like woodmart core can’t find the product date in the database.

Thanks

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You need to disable “data source : Products with NEW label” from your carousel and simply sort products by data in Desc order. That would work if you use the new automatic option

this does not work !!!!!!

I said above it’s not about settings

Please, send us your admin access so we can check how it works when you use this option.

yes

This account doesn’t have full administrators rights and we can’t check Theme Settings.

–

It looks like products are always randomly ordered. Could you please temporarily disable all external plugins and switch to the child theme so we can check?

done

It seems to be working correctly now. Please, check from your side.

a

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This option should work either automatically set from Theme Settings or for each product separately. But you can’t display both types of “New” products at the same time, unfortunately. Or you will need to show two separate products elements on the page: one ordered by date (with all new labels from Theme Settings) and another one that has “New” labels set manually for each product.

yes it is possible because it was working perfectly!

it’s only after the Woocommerce update that it stopped working

Please, send us your FTP access we will try to apply one more workaround to this.

i dont want manually set product as new. i dont use it.

b

Hi again !

Here I have started a 1000% clean installation for you.
there are no elements or links imported from my current site

I simply installed
wodmart theme
woocommerce
elementor

I created 4 new products

and 4 old products

on the homepage there are 2 product grids

the first one as product grid, datasource : all products, all products are displayed and as you can see the label new has been automatically added for recent products.

the 2nd one as product grid , datasource : product with NEW label, no product is displayed. as I said it worked for a while but not anymore

as you can see it’s exactly the same problem i have on my website same problem.

I hope you can fix this quickly

Thanks in advance

I provide you all the access .wordpress, ftp, db

Hello,

We have made changes to your website. Could you please test how it works now?

Kind Regards

Yes, it works again!

Thank you very much.

Try to edit the file woodmart/inc/integrations/elementor/elements/products/products.php and replace the following part

if ( 'new' === $settings['post_type'] ) {
	$query_args['meta_query'][] = array(
		'relation' => 'OR',
		array(
			'key'     => '_woodmart_new_label',
			'value'   => 'on',
			'compare' => 'IN',
		),
		array(
			'key'     => '_woodmart_new_label_date',
			'value'   => date( 'Y-m-d' ), // phpcs:ignore
			'compare' => '>',
			'type'    => 'DATE',
		),
	);
}

with this one

if ( 'new' === $settings['post_type'] ) {
	$days = woodmart_get_opt( 'new_label_days_after_create' );
	if ( $days ) {
		$query_args['date_query'] = array(
			'after' => date( 'Y-m-d', strtotime( '-' . $days . ' days' ) ),
		);
	} else {
		$query_args['meta_query'][] = array(
			'relation' => 'OR',
			array(
				'key'     => '_woodmart_new_label',
				'value'   => 'on',
				'compare' => 'IN',
			),
			array(
				'key'     => '_woodmart_new_label_date',
				'value'   => date( 'Y-m-d' ), // phpcs:ignore
				'compare' => '>',
				'type'    => 'DATE',
			),
		);
	}
}

I edited the file, it’s all good, it works perfectly 🙂

Thank you for your help and service

Have a nice day

Great, you are welcome! 🙂

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