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Quantity Field Missing On Single Product Page

Viewing 12 posts - 1 through 12 (of 12 total)
  • Author
    Posts
  • April 22, 2021 at 8:14 am #285406

    kosarkas94
    Participant

    Hello,
    Could you please check why the quantity field is missing on some products and on some is working correctly?
    I already tried to disable all plugins and it is the same.
    Thanks!

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    April 22, 2021 at 7:58 pm #285682

    Elise Noromit
    Member

    Hello,

    Please check the product page and disable sold individually.

    If you have any questions please feel free to contact us.

    Best Regards

    April 22, 2021 at 10:18 pm #285743

    kosarkas94
    Participant

    Hello,
    thank you for an answer.
    it is disabled but still is not working.

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    April 23, 2021 at 11:57 am #285922

    Elise Noromit
    Member

    Hello,

    You will have to check the Woocommerce settings, also please check if you have enabled the Catalog mode in the Theme Settings > Shop > Catalog mode.

    Best Regards

    April 23, 2021 at 1:41 pm #285981

    kosarkas94
    Participant

    Hello,
    catalog mode is off.
    On some products, quantity is working normally but on some products do not.
    All products are the same, no difference.

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    April 23, 2021 at 8:07 pm #286077

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access to the private area.

    Please provide the product URL where it works ok and the product URL with the problem.

    Best Regards

    April 24, 2021 at 11:04 am #286218

    kosarkas94
    Participant

    Hello,
    URL where is not working https://mrbeansport.rs/prodavnica/patike/nike-air-max-excee-mwh-gp-cw5832-100/

    URL where is working https://mrbeansport.rs/prodavnica/zene/zenska-majica-sdw1010421a-15n-sdw1010421a-15n/

    Thanks!

    April 24, 2021 at 12:58 pm #286247

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

    April 24, 2021 at 1:26 pm #286251

    kosarkas94
    Participant

    I already try that.
    Could you please take a look?
    I sent you both URLs where is working and where is not working.
    Thanks!

    April 24, 2021 at 6:58 pm #286303

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site, please confirm I can switch to the Storefront theme, to the parent theme, and deactivate the plugins.

    Best Regards

    April 24, 2021 at 11:29 pm #286341

    kosarkas94
    Participant

    Hello,
    You have my permission, just please do not do it for long sessions.
    Thanks!

    April 25, 2021 at 4:10 pm #286429

    Elise Noromit
    Member

    Hello,

    The same is for quantity on the product page: https://gyazo.com/d67b04614d41874e30b240618cb630a0

    It appears when you deactivate the child theme and plugins.

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

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Viewing 12 posts - 1 through 12 (of 12 total)