Home › Forums › WoodMart support forum › Different pages for mobile and desktop view
Different pages for mobile and desktop view
- This topic has 11 replies, 1 voice, and was last updated 3 years, 4 months ago by Elise Noromit.
-
AuthorPosts
-
May 20, 2021 at 11:27 am #293978
mosallamyParticipantHello Xtemos,
The homepage is different for both the mobile and desktop view. The one that I created is the desktop view, while the mobile view has an older version. Also whenever I update the homepage, only the desktop view is updated. I have attached the link to the website.
Thanks!
May 20, 2021 at 12:34 pm #294010
Elise NoromitMemberHello,
Thank you very much for choosing our theme and for contacting us.
Most likely you do not edit the mobile view of the header: https://xtemos.com/docs/woodmart/header-builder/header-responsive-settings/
Also, make sure you are editing the proper header: https://xtemos.com/docs/woodmart/header-builder/set-different-header-specific-page/ Different pages may have different headers.
It the problem persists, please provide site admin access to the private area and advise which header you edit and which page you check.
Best Regards
May 20, 2021 at 1:16 pm #294059
mosallamyParticipantThanks for the fast reply,
- I did make sure that I choose the correct header
- Also I edited the mobile view of the header, but homepage page header is not updated
The problem is with the header only, rather the whole page is different and it only occurs in the home page and no other page.
May 20, 2021 at 10:17 pm #294184
Elise NoromitMemberHello,
Please provide your site admin access to the private area.
Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.
Best Regards
May 22, 2021 at 11:30 am #294649
mosallamyParticipantTHe details are in the private area.
May 22, 2021 at 3:16 pm #294682
mosallamyParticipantHello there, I found that the problem is logged in and logged out users are redirected to two different homepages. The one that we want to keep the is the homepage that shows when the user is logged in.
Thanks
May 22, 2021 at 9:17 pm #294724
Elise NoromitMemberHello,
Please check the credentials I cannot log in.
Best Regards
May 23, 2021 at 6:01 pm #294838
mosallamyParticipantCan you please confirm that it works?
May 24, 2021 at 10:28 am #294965
Elise NoromitMemberHello,
Please provide the correct credentials, I cannot log in: https://gyazo.com/297877355be17490ef171f402cd7e88c
Best Regards
May 24, 2021 at 11:11 am #294976
mosallamyParticipantI do not know why this problem happens, can you please try this new credentials?
May 25, 2021 at 11:14 am #295255
mosallamyParticipantThank you for your support, we found the problem and it has been solved
May 25, 2021 at 5:35 pm #295376
Elise NoromitMemberYou are welcome! If you have any questions please feel free to contact us.
Best Regards
-
AuthorPosts
- You must be logged in to create new topics. Login / Register