Products/categories – external link

This topic has 21 replies, 3 voices, and was last updated 3 years, 5 months ago by thegoodrider.

Viewing 22 posts - 1 through 22 (of 22 total)

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Posts
May 24, 2021 at 11:08 am #294975

thegoodrider
Participant

Hello,

I am trying to link to my other website from my categories – I only found a way of creating categories on the same url – how do I point it to open a different url on the same page please? I’ve got two sites that are identical only that sell different products and I thus want categories to be interchangeable between urls. Am I being clear enough in my question..?

Thanks.

May 24, 2021 at 8:09 pm #295090

Elise Noromit
Member

Hello,

The theme does not have any option and do not influence the URL. You may need a redirection plugin in this case. We have not tested any that is why we can hardly recommend.

If you have any questions please feel free to contact us.

Best Regards

May 26, 2021 at 12:00 pm #295598

thegoodrider
Participant

Hello,

I created a redirect with RankMath but it only works when you enter the page through the url and not when navigating on the site… I don’t believe that your theme has no way of setting a different URL for a menu within the site? I was using a free theme prior to yours and it had that functionality… How am I going to resolve this shortcoming?

May 26, 2021 at 5:08 pm #295709

Elise Noromit
Member

Hello,

Please contact the plugin support. We do not have instructions on how to configure that.

Best Regards

June 10, 2021 at 6:16 pm #298940

thegoodrider
Participant

Hello,

I’ve been in contact with plugin support and this is one of their last replies:

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

I’ve checked your site, and it seems that the issue is still happening even when Rank Math Free and PRO are deactivated.

I would recommend getting in touch with your theme provider since it would be the menu function that is not working. You can ask them for a workaround to refresh/reload the page when clicking the menu.

I hope that helps.

Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

It works on thegoodrider.Uk now but not on Eucs.Uk. It worked on Eucs.Uk yesterday. I’ve not changed anything and I don’t know why it works / doesn’t work like that. It seems intermittent and the cause is unknown. Please advise.

June 11, 2021 at 6:13 am #299014

Artem Temos
Keymaster

Hi,

Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
We don’t quite understand your request, sorry.

Thank you in advance.

June 11, 2021 at 9:21 am #299061

thegoodrider
Participant

Hi,

If you go to https://www.eucs.uk/shop/ and click on electric scooters, you will see that the redirect won’t work until you manually refresh the URL bar. If you go to https://www.thegoodrider.uk/shop/ and click on electric unicycles you will find the redirect working correctly.

Thanks.

June 11, 2021 at 9:24 am #299062

thegoodrider
Participant

I would ideally like to manually enter the urls without the need for redirects. I don’t see why it’s a problem to have this basic functionality added?

Ta.

June 11, 2021 at 9:24 am #299063

Artem Temos
Keymaster

Hi,

You need to disable the “AJAX shop” option in Theme Settings -> Shop.

Kind Regards

June 11, 2021 at 10:27 am #299083

thegoodrider
Participant

Done. The results are inconsistent for me… Could you test on your part? It seems to work intermittently. I cleared cache on browsers and at the server level and I’m getting mixed results…

Additionally, do you know where do I go to set font/size for the menus of the two URLs? Some of the categories in thegoodrider.uk seem to be enlarged… Must be a setting somewhere?

Thank you.

June 11, 2021 at 11:34 am #299106

Artem Temos
Keymaster

As we can see, the redirect works as you described now https://gyazo.com/9d62dae4ea40fc50f52cfc0e2b274f82

As for the font size issue, please, create a separate topic and it will be handled by our staff soon.

June 11, 2021 at 11:44 am #299108

thegoodrider
Participant

Try switching between the two. It’s inconsistent. I tried it on four devices and with various browsers and it only works sometimes for me.

June 11, 2021 at 11:47 am #299109

thegoodrider
Participant

It works consistently on thegoodrider.uk and is inconsistent on eucs.uk.

June 11, 2021 at 12:50 pm #299133

Artem Temos
Keymaster

Here is a video of how it works on eucs.uk https://monosnap.com/file/NSPDqMXgLlcQbWDY9WCEVuaKbWJVx8

June 11, 2021 at 1:43 pm #299153

thegoodrider
Participant

Have you tied switching between electric unicycles and electric scooters a couple of times?

June 11, 2021 at 2:16 pm #299159

Artem Temos
Keymaster

Yes, we see the problem now but the AJAX shop is turned on. Please, turn it off completely in Theme Settings.

June 11, 2021 at 2:41 pm #299171

thegoodrider
Participant

Enable AJAX functionality for filters widgets on shop. – this one? It’s turned off…

June 11, 2021 at 2:42 pm #299176

Artem Temos
Keymaster

Please, provide us your admin access so we can check why it still works.

June 11, 2021 at 2:42 pm #299177

thegoodrider
Participant

There is one called Scroll to top after AJAX – that’s on…

June 11, 2021 at 2:47 pm #299186

thegoodrider
Participant

Access.

June 11, 2021 at 3:02 pm #299215

Artem Temos
Keymaster

Please, disable all caching plugins and check again.

June 28, 2021 at 11:52 am #303072

thegoodrider
Participant

I confirm that it works now.
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Products/categories – external link

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