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ISSUE WITH 2NDARY MENU – COMPATIBILITY WITH WPML (and not working on mobile)

Viewing 14 posts - 1 through 14 (of 14 total)
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    Posts
  • May 28, 2021 at 6:26 am #296091

    pierredemeudon
    Participant

    Hi,

    As shared in another thread, the 2ndary menu, though proposed, does not work on mobile.

    In addition, indeed, it’s not considered by WPML.
    https://snipboard.io/ARmbzO.jpg

    In Header, 2ndary is linked with a certain menu. This menu is synchronized and translated within WPML.

    Any comment / suggestion on your side?

    Kind regards

    May 28, 2021 at 9:48 pm #296283

    Elise Noromit
    Member

    Hello,

    The secondary menu is not responsive. Usually, it is used for a couple of additional items. It is translated as any WordPress menu in WPML. You need to translate all the items and then synchronize: https://wpml.org/documentation/getting-started-guide/translating-menus/

    If you have any questions please feel free to contact us.

    Best Regards

    May 31, 2021 at 12:01 pm #296650

    pierredemeudon
    Participant

    Hello,

    1. Being responsive, nowadays, is “must have”, no?

    2. As written above, menus are synchronized, so, I don’t understand your comment.
    Maybe you need a fact? Here it is:
    https://snipboard.io/NYKMUH.jpg

    Waiting for your feedback on the 2 points

    Kind regards

    May 31, 2021 at 5:22 pm #296726

    Elise Noromit
    Member

    Hello,

    One and the same header cannot have more than one Mobile menu. The main menu is responsive.

    The second point is that all the menus created in WoodMart are translated in WPML in a common way.

    Best Regards

    June 1, 2021 at 4:36 am #296791

    pierredemeudon
    Participant

    Hello,
    OK, 2ndary menu is proposed on mobile, though non responsive.
    Re. this 2ndary menu, sorry, it’s on desktop, synchronized, and not working. You have all the evidence.
    Time out
    Bye

    June 1, 2021 at 7:49 am #296835

    Elise Noromit
    Member

    Hello,

    Please provide your site admin access to the private area.

    Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

    June 1, 2021 at 3:06 pm #296943

    pierredemeudon
    Participant

    Hi,
    Credentials below
    This is staging site, everything is allowed.
    You will notice that it does not work, tough all non-essential plugins are desactivated.
    Kind regareds

    June 1, 2021 at 4:37 pm #296957

    Elise Noromit
    Member

    Hello,

    I see the only the main menu in the header and it works correctly: https://gyazo.com/d0c5a235d7c4d76f57d49686bf6eb91f

    Please describe the steps to reproduce the problem and provide screens.

    Best Regards

    June 2, 2021 at 12:22 pm #297137

    pierredemeudon
    Participant

    Hi,

    ??

    As written, this is about the secondary menu, not the main one as you looked at.

    To see the issue, you can refer to the first message above, and this image:
    https://snipboard.io/ARmbzO.jpg

    On top, the original version. Below, the translated one.

    To reproduce the issue, simple:
    go to store:
    https://woocommerce-477426-1641986.cloudwaysapps.com/boutique/

    On top, within menu, you see the red horizontal bar made with 2ndary menu, and here with product categories, and in original language (French).

    Then, switch to English, by clicking on top left icon.
    And the red bar with the product categories has disappeared.

    Kind regards

    June 3, 2021 at 10:16 am #297347

    Elise Noromit
    Member

    Hello,

    You have set different headers for the different translations: https://gyazo.com/086c1efec777d71fac89ab4cc0b48807 and https://gyazo.com/eabe5e5d8a45e49e642af03436d16315

    https://xtemos.com/docs/woodmart/header-builder/set-different-header-specific-page/

    Please check this article as well: https://xtemos.com/docs/woodmart/faq-guides/translate-header-wpml/

    Best Regards

    June 5, 2021 at 5:17 am #297701

    pierredemeudon
    Participant

    Hi,
    ???

    The problem again:
    https://snipboard.io/kg1ACT.jpg

    When you compare original and translated, hamburger menu is translated, Search is translated, Contact me is translated …. BUT THE 2NDARY MENU (in red bar) IS NOT VISIBLE AND NOT TRANSLATED in translated version !!

    Again, this is staging site, so, make it happen and then explain how you did. It = have, on shop page on desktop, the 2ndary menu present and translated from French to English

    Kind regards

    June 5, 2021 at 3:54 pm #297819

    Elise Noromit
    Member

    Hello,

    Please set the same header for both translations.

    Then I will check the menu.

    Best Regards

    June 5, 2021 at 5:23 pm #297832

    pierredemeudon
    Participant

    Hi,
    This is the solution. Finally
    Sorted out
    Thank you
    Kind regards

    June 5, 2021 at 5:58 pm #297835

    Elise Noromit
    Member

    You are welcome! If you have any questions please feel free to contact us.

    Best Regards

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