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Error 403 on WP-ADMIN

Viewing 10 posts - 1 through 10 (of 10 total)
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  • May 29, 2021 at 10:35 am #296365

    Jitesh
    Participant

    Hi ,

    Now i am not able to access wp-admin. Please update immediately as business is running on the site.

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    May 29, 2021 at 11:50 am #296378

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshot you attached.

    Please read the following article for help in fixing the error:
    https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-403-forbidden-error-in-wordpress/

    Regards.
    Xtemos Studios.

    May 30, 2021 at 5:17 pm #296496

    Jitesh
    Participant

    Hi Team, the site was last updated by you using my FTP credentials. After that only i am facing this 403 error issue. Also from your above video i am not able to fix the issue. Request you to solve it asap.

    I have deactivated all the plugins and now the wp-admin is coming like this shared in the screenshot. Requesting again to help me with the error immediately as i am not able to access the site and i am losing business.

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    May 31, 2021 at 6:31 am #296553

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I saw the screenshot you attached.

    Please check how it works with the default WordPress theme just to check whether the issue is with our theme or not.

    If it works fine with the default WordPress theme then provide the admin panel login details of the website then we will troubleshoot with the theme plugins.

    Best Regards.

    May 31, 2021 at 6:55 am #296562

    Jitesh
    Participant

    Hi Team,

    It is working fine with default wordpress theme.

    Request you to please help resolve the issue asap.

    Credentials shared in the private.

    May 31, 2021 at 9:02 am #296601

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have logged into your website and it is not allowing me to visit any of the options it keeps displaying the Forbidden Error.

    Please ask your hosting providers for help about this and ask them to Disable Mod_Secutiy.

    Regards.
    Xtemos Studios

    May 31, 2021 at 12:12 pm #296656

    Jitesh
    Participant

    Hi, the issue came because there is malware in the code and last time your team has installed some plugin because of which malware entered.

    Check the screenshot, the malware has entered in index.php

    Now provide me resolution asap.

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    May 31, 2021 at 1:14 pm #296684

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please read the following article for further help:
    https://www.hostinger.com/tutorials/remove-malware-from-wordpress-site-wordfence

    Best Regards

    May 31, 2021 at 1:23 pm #296690

    Jitesh
    Participant

    Leave it please i have fixed it myself

    June 1, 2021 at 5:54 am #296800

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    We are glad that you managed to solve the problem yourself. You are Great!!!

    Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

    Have a wonderful day.

    Topic Closed.
    Best Regards.

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