Header for for Desktop Footer

This topic has 12 replies, 2 voices, and was last updated 3 years, 7 months ago by Elise Noromit.

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June 5, 2021 at 11:37 am #297777

digitalnerdmkt
Participant

please check the attachment. the header and icons are not loading
and footer is moving towards the right on my tablet

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June 5, 2021 at 4:11 pm #297821

Elise Noromit
Member

Hello,

Please check the instructions of these manuals: https://xtemos.com/docs/woodmart/icons-has-been-disappeared/ and https://xtemos.com/docs/woodmart/faq-guides/https-security-ssl-issue/

You have disabled the theme footer in the Theme Settings > Footer. I check Widgets, I see HTML block – Retail footer in the Footer column 1, at the same time this block is not what is displayed on the site:

Footer on the site: https://gyazo.com/ce143454da5c89a0e63c994c419a04cc and Footer Retail HTML block is https://gyazo.com/3628102453b8d68e7ac63e5eb32514d5

How did you add the footer and where I can edit it to show which settings should be changed.

Best Regards

June 14, 2021 at 10:16 am #299624

digitalnerdmkt
Participant

HTML block was hard so I replaced it with elementor header and footer. it’s in appearance header and footer.

https://xtemos.com/docs/woodmart/icons-has-been-disappeared/ – I have tried this still the header is not working properly.

also, the header is not proper I have selected the background colour Black still it is showing white
the arrangement for the menu bar cart wishlist nothing is working.

Mobile hear also I have selected black as a background colour. the hamburger menu icon is not showing and if you click on the hamburger it takes u to a https://www.soulbela.in/# URL whereas I have clanged the menu no of times.

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June 14, 2021 at 9:10 pm #299788

Elise Noromit
Member

Hello,

Please configure the site URL in the Dashboard > Settings: https://gyazo.com/c77c23d00637a897ea69486689bfb972

Please make sure you are editing the proper Header: https://xtemos.com/docs/woodmart/header-builder/set-different-header-specific-page/

What header are you editing?

Best Regards

June 15, 2021 at 6:18 am #299856

digitalnerdmkt
Participant

I am using a common header for all the pages Header Retail I am editing the same header as well.
Can You Fix the header You could also know which header I am using by the star sign indicator for the default header. i have attached the image as well

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June 15, 2021 at 11:43 am #299935

Elise Noromit
Member

Hello,

I am checking the header and I cannot catch the problem now: https://gyazo.com/88ee4c274700c657ba568753fc13c952

I have set the light color scheme for the top header and it works: https://gyazo.com/3094cdb195335d8ac537feb9c2551f2f

Please clarify what element is wrong or what is wrong with the header now, if anything.

Best Regards

June 19, 2021 at 11:24 am #300789

digitalnerdmkt
Participant

yeah, maybe it got fixed by something.
Now the only thing remaining is Mobile Header. The Menu Button or as you call it hamburger Button isn’t working its redirecting to “https://www.soulbela.in/#”

June 19, 2021 at 11:28 am #300791

digitalnerdmkt
Participant

Mobile header, The hamburger menu icon is not showing and if you click on the hamburger it takes u to a https://www.soulbela.in/# URL whereas I have clanged the menu no of times.

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June 19, 2021 at 11:18 pm #300829

Elise Noromit
Member

Hello,

Please provide your site admin access to the private area.

Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

Best Regards

June 20, 2021 at 6:23 am #300843

digitalnerdmkt
Participant

Mobile header, The hamburger menu icon is not showing and if you click on the hamburger it takes u to a https://www.soulbela.in/# URL whereas I have clanged the menu no of times.

Yes You can Deactivate the plugins to diagnose the problem.

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June 20, 2021 at 8:46 pm #300918

Elise Noromit
Member

Hello,

1. Deactivate the plugins as shown: https://gyazo.com/8b063c5bbbb5d0dca31ca0c288b0c836

2. Then assign a menu in Appearance > Menu > Select a menu and assign it as a mobile menu.

3. Check the site the mobile menu works correctly.

4. Then activate the plugins one by one and check the mobile menu to detect which one causes the problem.

Best Regards

June 21, 2021 at 7:59 am #301012

digitalnerdmkt
Participant

Thank you.

June 21, 2021 at 11:08 am #301062

Elise Noromit
Member

If you have any questions please feel free to contact us.

Best Regards
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