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Variation thumbnail dont show up in product page

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • June 11, 2021 at 4:34 pm #299284

    siar16
    Participant

    Additional variations images (thumbnails) on product page dont show up. I choose all images in the respective variation fields, and set all settings in the woodmart settings section as you can see in the attached images
    https://imgur.com/a/djrd3mS

    https://www.basefashion.shop/product/cropped-%ce%bc%cf%80%ce%bb%ce%bf%cf%85%ce%b6%ce%b1-v-%ce%bc%ce%b5-%cf%83%ce%bf%cf%85%cf%81%ce%b1/

    June 11, 2021 at 9:23 pm #299302

    Elise Noromit
    Member

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please clear the cache and on your site and in browser and check again: https://gyazo.com/087544d378c6103755e114cae0a2294e

    Best Regards

    June 12, 2021 at 4:28 am #299329

    siar16
    Participant

    No you didn’t understand me, im referring to the left sidebar additional images – thumbnails, not the central image. They dont show up at all

    June 12, 2021 at 12:48 pm #299383

    Elise Noromit
    Member

    Hello,

    If you mean these ones: https://prnt.sc/155hioe you need to add images to the variation gallery: https://prnt.sc/155i913

    If you mean something different please provide more details, screen, and site admin access to the private area.

    Best Regards

    June 12, 2021 at 1:54 pm #299396

    siar16
    Participant

    I know how woocommerce works, and as you can see from my first attached photo I have already add the images in variation, but they dont show up in the product page. It’s a staging site which I set yesterday. Please resolve this issue as soon you can

    June 12, 2021 at 2:18 pm #299397

    siar16
    Participant

    connection url

    June 13, 2021 at 9:01 pm #299519

    Elise Noromit
    Member

    Hello,

    Please deactivate all the plugins not related to the theme, switch the parent theme, and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    if the problem remains, please, confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes. Please make the full backup of your site.

    Best Regards

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Viewing 7 posts - 1 through 7 (of 7 total)