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Register form
- This topic has 12 replies, 3 voices, and was last updated 3 years, 8 months ago by
Artem Temos.
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June 17, 2021 at 8:09 am #300332
triptirawatParticipantWhen i register form fill then hit register button that not redirect my account page and not send otp
i have tested new theme its working fine there
June 17, 2021 at 8:53 am #300350
Aizaz Imtiaz AwanKeymasterHello,
Please make sure that you added a page and add the following code inside it.
[woocommerce_my_account]
And then Go to WooCommerce >> Settings >> Advanced.
Set My account page from there.
Screenshot for Clarification: https://ibb.co/1G5D5RC
Then check back.
If the problem still occurs then provide the admin panel login details of the website to check it myself and help you out accordingly.
Best Regards
June 17, 2021 at 9:10 am #300353
triptirawatParticipantit’s all right, just coming in issue register page .You can also try by registering
June 17, 2021 at 11:00 am #300382
Aizaz Imtiaz AwanKeymasterHello,
Please check how it works with the default wordpress theme just to check whether the issue is with our theme or not.
Because the MyAccount is Woocommerce functionality and our theme doesn’t influence.
Regards.
Xtemos StudiosJune 17, 2021 at 11:18 am #300385
triptirawatParticipantthere is no problem in theme , its just when we click on register button its not working properly its not asking to verify phone number and not creating an account and taking me to my account dashboard
I tested by switching to ( theme name = Theme Freesia paid theme ) and use the registered form for its works good there but its not working in Woodmart
its clear i can show you by switching the theme and you can check it on my page right now its not working in your themeJune 17, 2021 at 12:35 pm #300426
Artem TemosKeymasterHello,
Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it? Also, allow us to switch between themes and test how it works.
Thank you in advance
June 17, 2021 at 1:21 pm #300454
triptirawatParticipantI have mostly disabled the plugin, but the issue is the same
June 17, 2021 at 1:29 pm #300455
triptirawatParticipantYour Register button is probably not working, it does not reload the page when you hit it.
After filling the form, when you click on the register button, it does not respond, then refresh the same page, then that dashboard appears.June 18, 2021 at 6:11 am #300555
Artem TemosKeymasterPlease, keep the plugins disabled and send us your admin access.
June 18, 2021 at 6:31 am #300561
triptirawatParticipantok
June 18, 2021 at 6:39 am #300567
Artem TemosKeymasterPlease disable all plugins that are not related to our theme. There are still a lot of plugins installed.
June 18, 2021 at 6:57 am #300570
triptirawatParticipantCan’t disable all plugins or it will affect my website. You check and tell me what to do, I will do it.
June 18, 2021 at 11:34 am #300649
Artem TemosKeymasterIn this case, you need to create a staging development copy of your website. There, you will be able to do such kind of experiments without any harm to your production website.
Kind Regards
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