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Update not working

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  • #300891

    [email protected]
    Participant

    I basically had the Version 4.1.0 and then I recently bought the theme again and have the version 6 theme folder but when I try to update on my website. Once all the plugins and imports are done. None of the content is appearing on my website. Like the homepage and all other pages are blank. Please help me out with this

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    #300938

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Your theme is very out-to-date, and I am afraid it would be difficult to update your theme without settings losses, the content all would remain.

    Please restore your site from the backup and provide your site admin access. Make the full backup of your site. I will try to update.

    Best Regards

    #300966

    [email protected]
    Participant

    Hi yes will send it to you below.

    #301205

    Hello,

    Please update WordPress and provide FTP I cannot delete the current theme though the user has admin rights.

    Best Regards

    #302033

    [email protected]
    Participant

    I have updated wordpress aswell. You should be able to update the theme file.
    Please try now. Thanking you in advance

    #302156

    Hello,

    The theme has been updated, please check.

    If there are widgets that disappeared add them again. Please look through these articles: https://xtemos.com/docs/woodmart/faq-guides/woodmart-update-6-0-explained/ and https://xtemos.com/docs/woodmart/faq-guides/4-x-5-0-elementor-migration-guide/

    Best Regards

    #302169

    [email protected]
    Participant

    Thank you soo much really, You’ve made my day

    #302255

    We are always happy to help you, write to us when you have any difficulties or issues with our theme.

    We would be grateful for 5 stars rate on http://themeforest.net/downloads in case you are satisfied with our theme and customer service

    Thank you in advance

Viewing 8 posts - 1 through 8 (of 8 total)