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Accordion does not open

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • July 26, 2021 at 9:33 pm #308893

    daliavirtual
    Participant

    Hello! I have problems with faq page . The accordion works ok on elementor but when It gets live it does not open! I have checked https://xtemos.com/forums/topic/elementor-accordions-not-working-with-woodmart/#new-post

    I tried everything, I checked if any plugin was messing it but nothing worked. Please check my webpage

    Thanks!

    July 27, 2021 at 12:42 am #308938

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site and update the parent theme to the recent version, if the problem persists, confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    July 27, 2021 at 1:58 am #308941

    daliavirtual
    Participant

    I already did. You can disable the plugins and change to the parent theme.

    July 27, 2021 at 2:58 pm #309104

    Elise Noromit
    Member

    Hello,

    Please enable the option “Elementor frontend” as shown https://take.ms/pNN7C you can find this option in the Theme settings > Performance > Plugins.

    If you have any questions please feel free to contact us.

    Best Regards

    July 28, 2021 at 6:17 am #309172

    daliavirtual
    Participant

    I selected this option and now the accordion is allways open. I can not close it.

    July 28, 2021 at 7:57 am #309212

    Elise Noromit
    Member

    Hello,

    Please make the full backup of your site and update the theme, if the problem persists, contact us I will check without the plugins.

    Best Regards

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Viewing 6 posts - 1 through 6 (of 6 total)