Home Forums WoodMart – Premium Template Accordion does not open

This topic contains 5 replies, has 2 voices, and was last updated by Elise Noromit Elise Noromit 1 month, 3 weeks ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
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  • #308893

    daliavirtual
    Customer

    Hello! I have problems with faq page . The accordion works ok on elementor but when It gets live it does not open! I have checked https://xtemos.com/forums/topic/elementor-accordions-not-working-with-woodmart/#new-post

    I tried everything, I checked if any plugin was messing it but nothing worked. Please check my webpage

    Thanks!

    Private Content Hidden
    #308938

    Hello,

    Please make the full backup of your site and update the parent theme to the recent version, if the problem persists, confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

    Best Regards

    #308941

    daliavirtual
    Customer

    I already did. You can disable the plugins and change to the parent theme.

    Private Content Hidden
    #309104

    Hello,

    Please enable the option “Elementor frontend” as shown https://take.ms/pNN7C you can find this option in the Theme settings > Performance > Plugins.

    If you have any questions please feel free to contact us.

    Best Regards

    #309172

    daliavirtual
    Customer

    I selected this option and now the accordion is allways open. I can not close it.

    Private Content Hidden
    #309212

    Hello,

    Please make the full backup of your site and update the theme, if the problem persists, contact us I will check without the plugins.

    Best Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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