Heading Border

Hello,

Please add this code to the Theme Settings > Custom CSS > Global:

body .header-shop .right-column .header-links {
    border-right: none;
}

I do not see any problems with your FAQ page: https://gyazo.com/80ace72e1472ed6137aacbfebecd541c

Please describe the actions step by step on how I can reproduce the problem.

Best Regards

Hello,

Please provide a short video of the problem and step by steps actions to reproduce the problem. I check and I cannot catch: https://gyazo.com/9e9662f2c674abfef02adefa9c51d9ba

Best Regards

Hello,

Please make the full backup of your site and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

Best Regards

Hello,

The does not work correctly, caus you have one unclosed tag: https://gyazo.com/6c9578c7ff87876be6de846c68668c9f

As for the mobile menu, all pages open properly, excepting the blog page, you have set it private that is why it shows 404, remove the private status from this page and check again. https://gyazo.com/de7609dea5b3c7eab3f311debb830eff

I tested the mobile menu on the parent theme and without third parties plugins.

Best Regards

Hello,

I cannot access the site now. https://gyazo.com/5c35e202396ad38ec0980276cc7e0f6c

Please provide the page URL and screen which tab you mean.

Best Regards

Hello,

The does not work correctly, caus you have one unclosed tag: https://gyazo.com/6c9578c7ff87876be6de846c68668c9f

Best Regards

Hello,

I have informed you about the reason for the problem you have.

You have added incorrect code in the Footer Column 5. Please remove all the content and check the site you will see everything works well or correct the code: you need to remove unclosed tags: https://gyazo.com/042976378db80ab91508b9c647297654

This incorrect code brokes everything on your site.

Best Regards

Hello,

Our code does not contain any errors, you have made them when you edited it.

Have you solved the issue?

Best Regards

Hello,

Here is the code:

<ul class="menu">
<li><a href="#">Instagram profile</a></li>
<li><a href="#">New Collection</a></li>
<li><a href="#">Woman Dress</a></li>
<li><a href="#">Contact Us</a></li>
<li><a href="#">Latest News</a></li>
<li><a href="http://themeforest.net/user/xtemos" target="_blank" style="font-style: italic; color:white;">Purchase Theme</a></li>
</ul>

And this one:

<p>STORE - worldwide fashion store since 1978. We sell over 1000+ branded products on our web-site.</p>
<div style="line-height: 2;">
<i class="fa fa-location-arrow" style="width: 15px; text-align: center; margin-right: 4px; color: #676767;"></i> 451 Wall Street, USA, New York<br>
<i class="fa fa-mobile" style="width: 15px; text-align: center; margin-right: 4px; color: #676767;"></i> Phone: (064) 332-1233<br>
<!--p><i class="fa fa-envelope-o" style="width: 15px; text-align: center; margin-right: 4px; color: #676767;"></i> Fax: (099) 453-1357<br></p-->
</div>
<br>
<p><img src="http://dummy.xtemos.com/basel/vers/wp-content/uploads/sites/3/2018/10/dummy-payments.png"></p>

If you have any questions please feel free to contact us.

Best Regards

Hello,

You have taken the code I have provided, changed it, and made new errors: https://prnt.sc/1jfjlmc and https://prnt.sc/1jfk6cv

Remove all the code and check how the site works to get convinced that problem is caused by these errors.

Then insert code and correct it.

Best Regards

Hello,

I have cleared the code from unclosed tags, check the issue now.

Best Regards

Hello,

Please provide the access to the second site.

Make the full backup of your sites and confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

Best Regards