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Need your help!

Viewing 4 posts - 1 through 4 (of 4 total)
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  • July 30, 2021 at 8:10 pm #309800

    ajay_odedara
    Participant

    1. When I click on the Rice menu and try to add a variable product to cart, the menu just disappear

    2. Scrollbar for the brand attribute is not visible even after enabling it from back-end – http://i.prnt.sc/wG79I-kyTwKyWeznA3MVGA.png

    3. Not able to scroll products under HTML Block when the menu is sticky – http://i.prnt.sc/87uqcEoySwSu7vc5MzbPVg.png

    4. Lets say I am on Atta category and loaded two pages through load more option, now when I tried to go back through this option – http://i.prnt.sc/wFHSBY9jR6esRHV4IYUtIw.png it takes me back to the first page instead of taking me to shop page or previous category page.

    July 30, 2021 at 11:23 pm #309816

    Elise Noromit
    Member

    Hello,

    Your screens do not open to see the problem, please provide your site admin access and category URL to check into the private area.

    Best Regards

    July 31, 2021 at 11:15 am #309880

    ajay_odedara
    Participant

    Sharing the details under private content

    August 1, 2021 at 7:57 pm #309966

    Elise Noromit
    Member

    Hello,

    1. When I try to add the product into the cart I get to this product page. Do you mean the megamenu? It is not a place for the products display. You can show products however it is not possible to add the product into the cart and keep the menu open.

    2. Please make the full backup of your site and update the theme to the recent version. I will check this again if the problem persists.

    3. As soon as you update the theme try to set pagination instead of the “Load more button” and check the issue.

    If you have any questions please feel free to contact us.https://trekano.com/

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)