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Import AJAX problem.

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  • August 19, 2021 at 6:43 am #313243

    cesar.muradas
    Participant

    Import AJAX problem. Try to disable all external plugins and check the problem with your hosting provider. If it will not help, contact our theme support for help.

    Cannot import data, please advise.

    August 19, 2021 at 7:09 am #313246

    cesar.muradas
    Participant

    Tried everything, please fix it for me.

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    August 19, 2021 at 8:51 am #313290

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    First of all thanks for choosing our Theme, we are glad to be you in the WoodMart WordPress family :).

    As you are getting an error “Import AJAX problem” while importing base content.

    You might miss something or install the theme in an improper manner. Kindly read and follow the below documentation for an appropriate installation:https://xtemos.com/docs/woodmart/installation-process/

    For the demo content follow this documentation:
    https://xtemos.com/docs/woodmart/installation-process/#import-demo-content

    In case it is still displaying that error then deactivate all the third party plugins and provide your admin login details.

    Best Regards

    August 19, 2021 at 10:42 pm #313478

    cesar.muradas
    Participant

    I tried everything ,please fix it for me.

    August 19, 2021 at 11:21 pm #313481

    cesar.muradas
    Participant

    I’m also trying to update the logo and it is not working.

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    August 20, 2021 at 7:06 am #313530

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please make a fresh install by reinstalling wordpress and then make all the necessary requirements as mentioned in our documentation:
    https://xtemos.com/docs/woodmart/requirements-wordpress-set/

    Then install the theme and the recommended plugins then tell me we will import the demo for you.

    Best Regards

    August 20, 2021 at 7:11 am #313531

    cesar.muradas
    Participant

    Hi Aizaz,

    This is a new install, only installed yesterday, following your instructions did not work and that is why I’m asking for help.

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    August 20, 2021 at 11:43 am #313586

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please install the fresh WordPress again on the same domain then share the WP admin login details so I will install the theme and plugins and import the demo for you. Just install the fresh WordPress nothing else.

    Best Regards.

    August 20, 2021 at 8:13 pm #313674

    cesar.muradas
    Participant

    Hi Aizaz,

    I have installed a new WP.

    August 21, 2021 at 7:23 am #313757

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    I have installed the theme and imported the basic demo data on your site. Now you should activate the theme with your theme purchase code here:
    https://arccareservices.com.au/wp-admin/admin.php?page=woodmart_dashboard&tab=wizard&step=activation

    Best Regards.

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