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Html block option does not appear on menu

Viewing 9 posts - 1 through 9 (of 9 total)
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  • August 21, 2021 at 10:21 am #313774

    aleasaro
    Participant

    Hi,

    I am trying to create a mega menu, I know how to do it, but now no matter which option I choose, if its page, custom link or product categories, I do not get the option in the dropdown list to add the html block. Actually, I dont get any options at all.

    Screenshots attached, I have also noticed that some option that were before, now do not appear.(screenshot nr 3). I remember there were many options on the Page Title options

    I have the latest wordpress version, php version, no additional plugins.

    Let me know what might be the problem

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    August 21, 2021 at 11:11 am #313783

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    1. Please select the Set Size from the Design field in the menu then the HTML block option will show: https://ibb.co/QXJR3Pp

    You can read more details here:
    https://xtemos.com/docs/woodmart/html-blocks-2/#mega_menu

    2. The page title option is available in the theme settings, please make sure that you are using the latest Woodmart version of the theme. Please send me the WP admin login details of your site so I will check why the page title option is not showing for you.

    Best Regards.

    August 21, 2021 at 12:15 pm #313790

    aleasaro
    Participant

    Hi,

    1) The design field does not show, That’s what I was trying to explain. No matter what I choose to add to the menu, whether it is page/custom link/product category, the option does not appear. Check screenshots attached

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    August 21, 2021 at 12:22 pm #313795

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Please send me the WP admin login details of your site so I will check and solve the issue for you.

    Best Regards.

    August 21, 2021 at 12:39 pm #313803

    aleasaro
    Participant

    Ok

    August 21, 2021 at 2:54 pm #313827

    aleasaro
    Participant

    the link

    August 23, 2021 at 7:33 am #314022

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Now, please check the site after removing the browser cache. It is showing fine, please see the screenshot: https://ibb.co/K04hx3d

    Best Regards.

    August 23, 2021 at 9:03 am #314030

    aleasaro
    Participant

    Hi,

    The issue is still there. After clearing the cache, it still does not show the extra options.
    Please check again. Try to add a new customlink/page and you will see that it does not show the custom theme options.

    I deleted all the menus, you can try to add a new menu and add a custom link, you will see no option to add the html block.

    Thanks

    August 23, 2021 at 1:39 pm #314121

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    There is an Ajax issue on your site. When the menu item adds to the menu then it will not show all the options of the menu but when you click the save menu button then the page reloads the menu options are showing fine.

    Best Regards.

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