wishlist icon showing text as well

This topic has 29 replies, 2 voices, and was last updated 3 years, 2 months ago by Elise Noromit.

Viewing 30 posts - 1 through 30 (of 30 total)

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September 18, 2021 at 9:08 pm #319526

amirbarbell
Participant

dear support, suddenly the wishlist icon at the product grid and single product showing the text as well, i need it back to heart icon only, check image.

thank you

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September 18, 2021 at 9:11 pm #319527

amirbarbell
Participant

i added login and password privet

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September 19, 2021 at 2:48 pm #319588

Elise Noromit
Member

Hello,

Please check your site, I cannot reach it: https://gyazo.com/844a01d477f09f3aa94efb3f4f959732

Best Regards

September 19, 2021 at 3:39 pm #319591

amirbarbell
Participant

We already had this issue before, it’s from your side.
Check previous ticket
https://xtemos.com/forums/topic/product-style/
You need to try from different ip
I don’t know why your ip is being blocked.

September 20, 2021 at 8:11 am #319716

Elise Noromit
Member

Hello,

I do not see the problem now: https://gyazo.com/7e4bba8e6230ae3f4fb1c89d06ddf60c

I noticed there is a redirection, if you have a problem, try to disable this redirection, perhaps it redirects incorrectly.

If you have any questions please feel free to contact us.
Best Regards

September 20, 2021 at 8:53 am #319734

amirbarbell
Participant

Dear Elise,
thanks for your replays.

i think you misunderstand the issue.

i add pictures to explain it better, wishlist button suppose to show only an heart icon in the product grid, no text. exactly like in the product styles settings.

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September 20, 2021 at 11:31 am #319779

Elise Noromit
Member

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

Then switch to the parent theme.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

September 20, 2021 at 12:05 pm #319790

amirbarbell
Participant

hey,

i did everything you say and i still get the same problem. you can see yourself if you go to the site

September 20, 2021 at 1:10 pm #319814

amirbarbell
Participant

i found the issue, the problem had to do with the costume css you provide me in previous ticket.

.website-wrapper .fade-in-block .wd-action-btn > a {

position: relative;

font-weight: 600;

font-size: 14px;

line-height: 1;

width: auto !important;

height: auto !important;

flex-direction: row;

}

i’m not going to use it

September 20, 2021 at 1:40 pm #319830

Elise Noromit
Member

Hello,

I checked your site in Opera and there is no problem: https://gyazo.com/fcf969e548eb1e0097cdb338f37d90ca

And the site is not reachable in other browsers. Most likely the issue is caused by other plugins or child theme customization, please check once one leaving only the plugins I listed and with parent theme, clear the browser cache when checking.

Best Regards

September 20, 2021 at 1:44 pm #319831

amirbarbell
Participant

Dear Elise,

are you reading my replies? i already wrote you i found the issue with the code you gave me before.

https://xtemos.com/forums/topic/wishlist-icon-showing-text-as-well/#post-319814.

now i have other problem, please answer this post
https://xtemos.com/forums/topic/wishlist-icon-showing-text-as-well/#post-319822

thank you

September 20, 2021 at 4:09 pm #319859

amirbarbell
Participant

are you going to answer me today? its kind of argent

September 20, 2021 at 11:04 pm #319889

Elise Noromit
Member

Hello,

I am a bit confused what problem you have now. You write about code we have provided, please delete it, do you still see the text? If so: deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

Switch to the parent theme and check the problem.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

September 20, 2021 at 11:17 pm #319892

amirbarbell
Participant

The first issue with the wishlist is fixed, it’s was because of an wrong css code.
The second problem I have now is with the shopping cart and wishlist icons in the header, doesn’t matter with which account I’m logging in the cart stays full and the wishlist icon shows number of products.
Every account suppose to have its own shopping cart and not with the same products of other accounts. Check the pictures above in the other replay.

September 20, 2021 at 11:37 pm #319896

Elise Noromit
Member

Hello,

Have you checked the issue without plugins and on the parent theme as I suggested above?

Please create a new user and provide credentials, do now add anything to the shopping cart or to the wishlist, just create a new user and provide the credentials, I will check.

Best Regards

September 21, 2021 at 9:48 am #320008

amirbarbell
Participant

hey Elise, i understand now why you are confused, somehow my post with the imeges didn’t posted.
strange.

after following your instruction i found the issue with the cart. right now i have only the problem with settings of the quantity in the widget and the wishlist icon in the header, check the the links
https://gyazo.com/052ec287a12df6359cf8244ea4653a2e
https://gyazo.com/2fbe16aff1b7955000de35b05ca2178d
https://gyazo.com/42242bdef6f8c36fbd4f5e1a508e2e52

September 21, 2021 at 9:51 am #320010

amirbarbell
Participant

forgot to add login and password

September 21, 2021 at 12:47 pm #320062

Elise Noromit
Member

Hello,

Have you checked all these issues on the parent theme and without the plugins?

Best Regards

September 21, 2021 at 1:01 pm #320069

amirbarbell
Participant

Yes of course i did.

you can go on the site and disable all plugins and see for yourself

September 21, 2021 at 10:08 pm #320148

Elise Noromit
Member

Hello,

When I try to check your site in Chrome it is not reachable. When I check the site in Opera, there is no problem.

Please disable all the redirections and blocking so that your site could be reachable I will be able to check and suggest the solution or attract our development team to help in solving it.

I look at at least 30-50 sites per day and I have never seen this problem with other site owners where the WoodMart theme is installed.

Even when I try to search in Opera first seconds site is not reachable, then loads again then show up.

Such behavior may be caused either by plugins or theme customization.

Best Regards

September 22, 2021 at 9:10 am #320231

amirbarbell
Participant

this is so strange, im working on chrome and tested from different computers,ips and browsers and it doesn’t happening to me.
anyway i disabled all plugins and switch to parent theme.
let me know if its working for you now.

thank you for your support.

September 22, 2021 at 11:35 am #320293

Elise Noromit
Member

Hello,

As for the quantity in the shopping cart widget, it does not work as you have enabled the Elementor shopping cart widget in the Elementor> Settings > Integration.

In order to check the problem with the Wishlist, we need to have several accounts to check the issue.

Best Regards

September 22, 2021 at 1:51 pm #320335

amirbarbell
Participant

Ok I didn’t thought the elementor option had something to do with it, maybe it’s good idea to mention it in your documentation.
Feel free to make as much accounts you need to.
Thank you

September 22, 2021 at 5:30 pm #320393

amirbarbell
Participant

As for the quantity in the shopping cart widget, it does not work as you have enabled the Elementor shopping cart widget in the Elementor> Settings > Integration.

i disabled it and still its not working

https://gyazo.com/58719e4b8cac6000dcf801e57ab33366

September 23, 2021 at 9:28 am #320521

amirbarbell
Participant

Hey,
I see that you made accounts on the site,
Any update about the issues.
Thank you
Have a good day

September 23, 2021 at 9:56 am #320529

Elise Noromit
Member

Hello,

Please test the issues in Chrome incognito, we have tested and we do not see this problem.

Best Regards

September 23, 2021 at 10:47 am #320541

amirbarbell
Participant

omg i see it.

thank you for your support, hopefully you don’t hear from me anymore 😉

September 23, 2021 at 11:21 am #320554

Elise Noromit
Member

Hello,

Does it work properly in incognito?

Best Regards

September 23, 2021 at 11:36 am #320561

amirbarbell
Participant

yes it does, i guess it have to do something with cookies

September 23, 2021 at 1:08 pm #320580

Elise Noromit
Member

That is fine!

If you have any questions please feel free to contact us.

Best Regards
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