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The import demo does not work, and an error is reported

Viewing 5 posts - 1 through 5 (of 5 total)
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  • September 19, 2021 at 12:03 pm #319565

    xiehaisen
    Participant

    The import demo does not work, and an error is reported:

    Fatal error: Uncaught Error: Call to undefined function XTS\WC_Additional_Variation_Images\xts_calculate_image() in /www/wwwroot/socrc.com/wp-content/themes/xts-hitek/framework/modules/wc-additional-variation-images/class-functions.php:160 Stack trace: #0 /www/wwwroot/socrc.com/wp-content/themes/xts-hitek/framework/modules/wc-additional-variation-images/class-functions.php(100): XTS\WC_Additional_Variation_Images\Functions->get_image_data() #1 /www/wwwroot/socrc.com/wp-content/themes/xts-hitek/framework/modules/wc-additional-variation-images/class-functions.php(60): XTS\WC_Additional_Variation_Images\Functions->get_default_data() #2 /www/wwwroot/socrc.com/wp-includes/class-wp-hook.php(305): XTS\WC_Additional_Variation_Images\Functions->update_available_variation() #3 /www/wwwroot/socrc.com/wp-includes/plugin.php(189): WP_Hook->apply_filters() #4 /www/wwwroot/socrc.com/wp-content/plugins/woocommerce/includes/class-wc-product-variable.php(392): apply_filters() #5 /www/wwwroot/socrc.com/wp-content/plugins/woocommerce/include in /www/wwwroot/socrc.com/wp-content/themes/xts-hitek/framework/modules/wc-additional-variation-images/class-functions.php on line 160

    September 19, 2021 at 12:45 pm #319569

    xiehaisen
    Participant

    My server configuration, php7.4

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    September 20, 2021 at 6:37 am #319683

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    September 21, 2021 at 12:38 am #319903

    xiehaisen
    Participant

    It has been resolved, thank you, it is a plug-in conflict.

    September 21, 2021 at 6:05 am #319926

    Artem Temos
    Keymaster

    We are glad that you sorted it out. Let me know if you need any further assistance.

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