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title limit
- This topic has 34 replies, 4 voices, and was last updated 6 years, 11 months ago by Artem Temos.
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January 8, 2018 at 6:27 am #31992
rohon92Participanthello, actually woo title limit plugin is not working on home page
January 8, 2018 at 10:37 am #32014
Artem TemosKeymasterHello,
Thank you so much for contacting our support center.
Could you please provide us your admin access since we don’t see your website because of maintenance mode enabled? Also, could you please provide a screenshot of how and where you want to limit your product titles?
Kind Regards
XTemos StudioJanuary 8, 2018 at 7:04 pm #32132
rohon92Participantthank you for your current answer, I put my WordPress user id and password to private content. and I want the title limit on Homepage product carousel and tab
Attachments:
You must be logged in to view attached files.January 8, 2018 at 7:13 pm #32137
Artem TemosKeymasterTry to add the following code snippet to the Custom CSS area in Theme Settings to limit your product titles to two lines
.product-grid-item h3.product-title { height: 36px; overflow: hidden; }
By the way, could you be so kind and remove your bad review on ThemeForest while we are trying to help you? We would be very happy if you can change it to 5 stars 🙂
Thank you in advance!
January 8, 2018 at 8:31 pm #32149
rohon92ParticipantThank you for your support. it’s work well. i have another issue with product page. when i used pagination it’s load full page not ajax
January 8, 2018 at 8:55 pm #32152
Bogdan DonovanKeymasterPlease, provide us your FTP access also. It’s too late now so we will check it and back to you tomorrow.
Regards
January 9, 2018 at 7:43 am #32187
Artem TemosKeymasterGood Morning!
Are you able to send us your FTP access so we can check the issue?
Thank you
January 9, 2018 at 4:18 pm #32343
rohon92Participantsure FTP access is in private content
January 9, 2018 at 4:56 pm #32347
Eric WatsonParticipantHello,
Please provide us your FTP host also.
Regards
January 9, 2018 at 5:20 pm #32355
rohon92Participantbabuee.com
January 9, 2018 at 6:24 pm #32363
Eric WatsonParticipantSorry, but we still can’t connect. http://prntscr.com/hy4z28
January 11, 2018 at 5:29 am #32712
rohon92Participantokay, Can you please try to access my blue host account
January 11, 2018 at 5:40 am #32713
rohon92Participantthe maintenance page still show even after disabled
January 11, 2018 at 12:50 pm #32863
Artem TemosKeymasterThe main problem is in your website speed. It is a bit slow and that is why our AJAX timeout error was occured. We have done a few optimizations fixes:
1. We have changed the number of products per page from 28, 36, 48 to 12, 24, 36. We suggest you to keep smaller number of products per page for better speed.
2. Increased the timeout from 5 to 10 seconds.
3. Enabled cache for variations swatches on the shop page.
You can also try to use some caching plugins to make the website work faster.
Regards
January 11, 2018 at 12:54 pm #32868
rohon92ParticipantThank you for your support
January 11, 2018 at 12:55 pm #32870
Artem TemosKeymasterYou are welcome. Feel free to contact us if you will have any extra questions!
January 13, 2018 at 5:53 am #33231
rohon92Participanthello, there is a problem with social login in theme option but 3rd party plugin working well.
January 13, 2018 at 10:30 am #33250
Artem TemosKeymasterHello,
Could you please describe what kind of problem do you have with our theme social login? Can you activate it now so we can check why it doesn’t work?
Regards
January 13, 2018 at 11:39 am #33264
rohon92Participantyes you can check now
January 13, 2018 at 11:46 am #33265
rohon92Participantcan you please also check why website home page shows old content, i already delete cache plugin but in new browser it’s show old home page
January 13, 2018 at 12:04 pm #33275
Artem TemosKeymasterCould you please send us a screenshot from your Google APP configuration? Seems that redirect URL was not set correctly.
As for the cache, so it can’t be caused by our theme. Most likely, some cache from installed plugins are still not cleared or you have some extra cache mechanism on your server.
January 13, 2018 at 12:11 pm #33277
rohon92Participanthere is the screen shot
Attachments:
You must be logged in to view attached files.January 13, 2018 at 12:25 pm #33281
rohon92Participanti put my FB user name and password in private content please also configure the fb login
January 13, 2018 at 12:42 pm #33282
Artem TemosKeymasterMake sure that redirect URI is set to actual OAuth 2.0 callback URL, usually http://SITE.COM/my-account/google/oauth2callback
January 13, 2018 at 12:44 pm #33284
rohon92Participanthere my google account id and password
January 13, 2018 at 1:18 pm #33294
rohon92ParticipantDid you setup the social log
in Facebook and google!January 13, 2018 at 1:36 pm #33295
Artem TemosKeymasterWe configured it in Google, as for the Facebook, we can’t login with you data, it requires phone verification.
January 13, 2018 at 5:44 pm #33339
rohon92Participanthello, I want to publish the website but it shows the old page as home page. and I checked there is no cached file on my server. please help me to solve the problem
January 13, 2018 at 8:01 pm #33353
Artem TemosKeymasterCould you please try to disable all extra plugins to see if there is some cache issue? If it will not help, you need to contact your hosting provider and ask why your home page is cached. Unfortunately, we can’t do anything from our side since it is not related to our theme.
January 13, 2018 at 8:04 pm #33354
rohon92Participantbut i already asked them to solved the problem and they already clear all cache
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