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title limit

Viewing 30 posts - 1 through 30 (of 35 total)
  • Author
    Posts
  • #31992

    rohon92
    Participant

    hello, actually woo title limit plugin is not working on home page

    #32014

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for contacting our support center.

    Could you please provide us your admin access since we don’t see your website because of maintenance mode enabled? Also, could you please provide a screenshot of how and where you want to limit your product titles?

    Kind Regards
    XTemos Studio

    #32132

    rohon92
    Participant

    thank you for your current answer, I put my WordPress user id and password to private content. and I want the title limit on Homepage product carousel and tab

    Attachments:
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    #32137

    Artem Temos
    Keymaster

    Try to add the following code snippet to the Custom CSS area in Theme Settings to limit your product titles to two lines

    .product-grid-item h3.product-title {
        height: 36px;
        overflow: hidden;
    }

    By the way, could you be so kind and remove your bad review on ThemeForest while we are trying to help you? We would be very happy if you can change it to 5 stars 🙂

    Thank you in advance!

    #32149

    rohon92
    Participant

    Thank you for your support. it’s work well. i have another issue with product page. when i used pagination it’s load full page not ajax

    #32152

    Bogdan Donovan
    Keymaster

    Please, provide us your FTP access also. It’s too late now so we will check it and back to you tomorrow.

    Regards

    #32187

    Artem Temos
    Keymaster

    Good Morning!

    Are you able to send us your FTP access so we can check the issue?

    Thank you

    #32343

    rohon92
    Participant

    sure FTP access is in private content

    #32347

    Eric Watson
    Participant

    Hello,

    Please provide us your FTP host also.

    Regards

    #32355

    rohon92
    Participant

    babuee.com

    #32363

    Eric Watson
    Participant

    Sorry, but we still can’t connect. http://prntscr.com/hy4z28

    #32712

    rohon92
    Participant

    okay, Can you please try to access my blue host account

    #32713

    rohon92
    Participant

    the maintenance page still show even after disabled

    #32863

    Artem Temos
    Keymaster

    The main problem is in your website speed. It is a bit slow and that is why our AJAX timeout error was occured. We have done a few optimizations fixes:

    1. We have changed the number of products per page from 28, 36, 48 to 12, 24, 36. We suggest you to keep smaller number of products per page for better speed.

    2. Increased the timeout from 5 to 10 seconds.

    3. Enabled cache for variations swatches on the shop page.

    You can also try to use some caching plugins to make the website work faster.

    Regards

    #32868

    rohon92
    Participant

    Thank you for your support

    #32870

    Artem Temos
    Keymaster

    You are welcome. Feel free to contact us if you will have any extra questions!

    #33231

    rohon92
    Participant

    hello, there is a problem with social login in theme option but 3rd party plugin working well.

    #33250

    Artem Temos
    Keymaster

    Hello,

    Could you please describe what kind of problem do you have with our theme social login? Can you activate it now so we can check why it doesn’t work?

    Regards

    #33264

    rohon92
    Participant

    yes you can check now

    #33265

    rohon92
    Participant

    can you please also check why website home page shows old content, i already delete cache plugin but in new browser it’s show old home page

    #33275

    Artem Temos
    Keymaster

    Could you please send us a screenshot from your Google APP configuration? Seems that redirect URL was not set correctly.

    As for the cache, so it can’t be caused by our theme. Most likely, some cache from installed plugins are still not cleared or you have some extra cache mechanism on your server.

    #33277

    rohon92
    Participant

    here is the screen shot

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    #33281

    rohon92
    Participant

    i put my FB user name and password in private content please also configure the fb login

    #33282

    Artem Temos
    Keymaster

    Make sure that redirect URI is set to actual OAuth 2.0 callback URL, usually http://SITE.COM/my-account/google/oauth2callback

    #33284

    rohon92
    Participant

    here my google account id and password

    #33294

    rohon92
    Participant

    Did you setup the social log
    in Facebook and google!

    #33295

    Artem Temos
    Keymaster

    We configured it in Google, as for the Facebook, we can’t login with you data, it requires phone verification.

    #33339

    rohon92
    Participant

    hello, I want to publish the website but it shows the old page as home page. and I checked there is no cached file on my server. please help me to solve the problem

    #33353

    Artem Temos
    Keymaster

    Could you please try to disable all extra plugins to see if there is some cache issue? If it will not help, you need to contact your hosting provider and ask why your home page is cached. Unfortunately, we can’t do anything from our side since it is not related to our theme.

    #33354

    rohon92
    Participant

    but i already asked them to solved the problem and they already clear all cache

Viewing 30 posts - 1 through 30 (of 35 total)

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