Hello,

Please check these manuals and make sure you have followed all the instructions and you have configured everything properly: https://xtemos.com/docs/basel/faq-guides-2/configure-facebook-login/ and https://xtemos.com/docs/basel/faq-guides-2/configure-google-login/

If the problem persists, please send us screens of the Google and Facebook settings screens. Please insert the screens into the Private content.

Best Regards