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Product Carousel not smooth

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • October 25, 2021 at 3:50 am #327308

    quanzero
    Participant

    Hi there,

    I want to check whether there is an option to make the Product Carousel smooth on the mobile version. It’s pretty uncomfortable while swiping. I have tried to switch the option “scroll per page” on & off but no use.

    Please check it out at my homepage site.

    Regards!

    October 25, 2021 at 4:04 am #327309

    quanzero
    Participant

    Update: it’s loads smoothly while loading the page (rendering un-finished)

    October 25, 2021 at 10:33 am #327409

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    The scrolling is a Native browser feature.

    Please Go to Theme Settings >> Performance >> JS and disable the option OWL carousel scripts

    Screenshot for Clarification: https://gyazo.com/73bde7f13130c99965562381893b9f56

    Regards.
    Xtemos Studios.

    October 25, 2021 at 12:21 pm #327441

    quanzero
    Participant

    Hi there,

    I have tried this solution already and it’s still not smooth as it should be as nowaday standard.
    Is there any other solutions?

    Regards!

    October 25, 2021 at 12:24 pm #327443

    quanzero
    Participant

    Is it possible to make it not to scroll only per item or per page?

    October 25, 2021 at 12:26 pm #327445

    quanzero
    Participant

    Another problem is the navigate button of the product carousel tab will appear on the mobile version when I switch this option off.

    October 25, 2021 at 1:04 pm #327463

    Aizaz Imtiaz Awan
    Keymaster

    Hello,

    Could you please elaborate on how you want the carousel to be smooth because your explanation is not clear enough?

    Best Regards.

    October 26, 2021 at 5:02 am #327551

    quanzero
    Participant

    Hi there,

    Could you please test it by opening my website at Natureside.vn with the mobile version.
    I have placed the Produce Carousel element at the bottom. It’s working excellent.
    The rest carousel element is Products Tab which has problems in scrolling.

    Regards!

    October 26, 2021 at 12:22 pm #327665

    Artem Temos
    Keymaster

    Please, send us your admin access so we can check your configuration.

    October 26, 2021 at 1:35 pm #327711

    quanzero
    Participant

    Hi there,

    Please use the below account to login.

    Regards!

    October 26, 2021 at 2:51 pm #327750

    Artem Temos
    Keymaster

    Please, check how it works now and let us know.

    October 27, 2021 at 4:17 am #327822

    quanzero
    Participant

    Hi Artem,

    It’s working perfectly! Thank you so much!
    May I ask how did you fix it?

    Regards!

    October 27, 2021 at 6:29 pm #328025

    Artem Temos
    Keymaster

    It was a bug in the theme. This fix will be included in our next theme update as well.

    October 28, 2021 at 2:56 am #328082

    quanzero
    Participant

    Thanks for the explanation!
    Have a great day!

    October 28, 2021 at 6:24 am #328095

    Artem Temos
    Keymaster

    You are welcome!

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