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Product Carousel not smooth

Viewing 15 posts - 1 through 15 (of 15 total)
  • Author
    Posts
  • #327308

    quanzero
    Participant

    Hi there,

    I want to check whether there is an option to make the Product Carousel smooth on the mobile version. It’s pretty uncomfortable while swiping. I have tried to switch the option “scroll per page” on & off but no use.

    Please check it out at my homepage site.

    Regards!

    #327309

    quanzero
    Participant

    Update: it’s loads smoothly while loading the page (rendering un-finished)

    #327409

    Hello,

    The scrolling is a Native browser feature.

    Please Go to Theme Settings >> Performance >> JS and disable the option OWL carousel scripts

    Screenshot for Clarification: https://gyazo.com/73bde7f13130c99965562381893b9f56

    Regards.
    Xtemos Studios.

    #327441

    quanzero
    Participant

    Hi there,

    I have tried this solution already and it’s still not smooth as it should be as nowaday standard.
    Is there any other solutions?

    Regards!

    #327443

    quanzero
    Participant

    Is it possible to make it not to scroll only per item or per page?

    #327445

    quanzero
    Participant

    Another problem is the navigate button of the product carousel tab will appear on the mobile version when I switch this option off.

    #327463

    Hello,

    Could you please elaborate on how you want the carousel to be smooth because your explanation is not clear enough?

    Best Regards.

    #327551

    quanzero
    Participant

    Hi there,

    Could you please test it by opening my website at Natureside.vn with the mobile version.
    I have placed the Produce Carousel element at the bottom. It’s working excellent.
    The rest carousel element is Products Tab which has problems in scrolling.

    Regards!

    #327665

    Artem Temos
    Keymaster

    Please, send us your admin access so we can check your configuration.

    #327711

    quanzero
    Participant

    Hi there,

    Please use the below account to login.

    Regards!

    #327750

    Artem Temos
    Keymaster

    Please, check how it works now and let us know.

    #327822

    quanzero
    Participant

    Hi Artem,

    It’s working perfectly! Thank you so much!
    May I ask how did you fix it?

    Regards!

    #328025

    Artem Temos
    Keymaster

    It was a bug in the theme. This fix will be included in our next theme update as well.

    #328082

    quanzero
    Participant

    Thanks for the explanation!
    Have a great day!

    #328095

    Artem Temos
    Keymaster

    You are welcome!

Viewing 15 posts - 1 through 15 (of 15 total)

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