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After Update loco translate data is lost…

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • November 8, 2021 at 2:04 pm #330282

    Lisawi
    Participant

    Hi, I updated loco translate and now all translations are gone…
    What can I do?

    Greetings,
    Lisa

    November 8, 2021 at 8:08 pm #330332

    Elise Noromit
    Member

    Hello,

    Please check the video tutorial to see how to save the translation file correctly. https://www.youtube.com/watch?v=D3NsDdMzsls&list=PLMw6W4rAaOgKKv0oexGHzpWBg1imvrval&index=3 You can remove the plugin and translations would remain. Also, translations would remain after each theme update.

    Please contact host support, find out if they have an automatically made backup, restore your site, save the file correctly and then update.

    Best Regards

    November 9, 2021 at 10:48 am #330443

    Lisawi
    Participant

    Hi,
    thanks for your repy. I followed the instructions when using loco translate.
    But now after update file are gone nevertheless…

    What can I do now?

    Greetings,
    Lisa

    November 9, 2021 at 12:00 pm #330475

    Elise Noromit
    Member

    Hello,

    I am afraid you will have to translate all from scratch. Please check this thread, perhaps you will find the necessary file: https://xtemos.com/forums/topic/theme-translations-files-sharing/page/3/

    If you have any questions please feel free to contact us.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)