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FATAL ERROR WITH NEW WOODMART 6.2

Viewing 17 posts - 1 through 17 (of 17 total)
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  • November 11, 2021 at 10:12 am #331046

    Trincamp
    Participant

    Hello,

    Could you please help me. I have a fatal error that causes my site to crash as soon as I update the new version of Woodmart.

    Here is the message. It seems that this is due to visual composer.

    Thank you for your help

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    November 11, 2021 at 10:13 am #331049

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

    Thank you in advance

    November 11, 2021 at 10:22 am #331060

    Trincamp
    Participant

    Thank you for your reply.

    November 11, 2021 at 10:27 am #331066

    Artem Temos
    Keymaster

    Sorry, it looks like a bug in our theme that is going to be fixed asap. Try to edit the file woodmart/inc/integrations/visual-composer/maps/images-gallery.php and replace the following code

    woodmart_get_vc_animation_map( 'wd_animation' ),
woodmart_get_vc_animation_map( 'wd_animation_delay' ),
woodmart_get_vc_animation_map( 'wd_animation_duration' ),

    with this one

    function_exists( 'woodmart_get_vc_animation_map' ) ? woodmart_get_vc_animation_map( 'wd_animation' ) : '',
function_exists( 'woodmart_get_vc_animation_map' ) ? woodmart_get_vc_animation_map( 'wd_animation_delay' ) : '',
function_exists( 'woodmart_get_vc_animation_map' ) ? woodmart_get_vc_animation_map( 'wd_animation_duration' ) : '',
    November 11, 2021 at 10:31 am #331073

    Trincamp
    Participant

    Ok, so I make the change before updating the theme or afterwards?

    November 11, 2021 at 10:31 am #331074

    Artem Temos
    Keymaster

    You need to make these changes after the update in the WoodMart 6.2 files.

    November 11, 2021 at 9:51 pm #331273

    Trincamp
    Participant

    It still does not work. As soon as the wordpress or woodmart update is done, my site displays a fatal error. And the code you gave me has already been replaced.

    November 12, 2021 at 6:56 am #331325

    Artem Temos
    Keymaster

    Please, send us your FTP access so we can check what is wrong.

    November 12, 2021 at 7:24 am #331327

    Trincamp
    Participant

    Ok.

    November 12, 2021 at 9:39 am #331352

    Artem Temos
    Keymaster

    Please, update the theme to the latest 6.2.1 version.
    And we are not able to connect to your server with this FTP password https://prnt.sc/1z9rctk

    November 12, 2021 at 9:54 am #331359

    Trincamp
    Participant

    Can you try again with this.

    November 12, 2021 at 9:57 am #331362

    Artem Temos
    Keymaster

    But there is no error while you have 6.1.5. Please, update it now and we will help you if any problems occur.

    November 12, 2021 at 10:03 am #331367

    Trincamp
    Participant

    Ok the site is updated and as you can see the site is no longer working.

    November 12, 2021 at 10:05 am #331368

    Artem Temos
    Keymaster

    OK, we are checking…

    November 12, 2021 at 10:14 am #331373

    Artem Temos
    Keymaster

    We have fixed the error for you. Please, check how it works now.

    November 12, 2021 at 10:15 am #331374

    Trincamp
    Participant

    Thank you very much for this quick resolution of my problem !

    November 12, 2021 at 10:31 am #331379

    Artem Temos
    Keymaster

    You are welcome! Feel free to contact us if you have any further questions.

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