AM unable to Reacieve the messages from contact form 7. We dont know where th

This topic has 5 replies, 2 voices, and was last updated 3 years ago by Artem Temos.

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November 15, 2021 at 9:57 am #331888

QuickTeamForce
Participant

AM unable to Reacieve the messages from contact form 7. We dont know where these are going.

Help Me ASAP

November 15, 2021 at 2:40 pm #331990

Artem Temos
Keymaster

Hello,

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

Regards

November 15, 2021 at 6:37 pm #332034

QuickTeamForce
Participant

I tested on twenty nineteen but not working also. Please check the issue. Where i can send the site details so that you guys can check it further.
We request you to please go through our problem. We will send you the details. We used contact form 7 in other themes in different sites , these are working fine… so particularly this theme has problem for the first time.. We searching about the solution from the last 5 days but still not finding the solution. Please help us

November 16, 2021 at 8:22 am #332160

Artem Temos
Keymaster

If it doesn’t work with other themes as well then it is not something caused by WoodMart. There are might be two problems: with your hosting or with the plugin configuration. So you need to either contact your hosting provider and plugin developers for help.

Kind Regards

November 16, 2021 at 4:16 pm #332351

QuickTeamForce
Participant

could you please go through the problem.

November 17, 2021 at 7:17 am #332441

Artem Temos
Keymaster

Sorry, but since this problem is not caused by our theme it is out of our theme support scope. You can find more information about Envato Support Policy here https://themeforest.net/page/item_support_policy
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