Add to cart not working properly
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Hello,
I’m having trouble with my add to cart function.
With Ajax on:
– The “Add to cart” button shows the twirling icon as if it’s adding to cart, but nothing updates.
With Ajax off:
– The page refreshes to a blank page with nothing showing.
Can you please help me?
Thanks,
Hello,
We are glad to know that you considered using Basel for your web-site. I hope you will be happy with it.
Could you please try to disable all extra plugins and provide us your admin and FTP access so we can check what is wrong there?
Kind Regards
Xtemos
Hello,
Thank you, it’s a great theme and I’m very happy with it otherwise.
I’ve provided you with some login details via private message.
Hi,
Now it should work correctly, please, check from your side.
Regards
It sure does!! Thank you for such a quick response.
Hello again,
Since fixing the add to cart button, whenever I try to checkout or view cart, nothing happens.
Could I get your help with this?
Thank you
Hello,
Seems that you missed WooCommerce page configuration in WooCommerce -> Settings -> Checkout. Be sure that your cart and checkout pages are set correctly.
Regards
Ah I see. Thank you again, it’s working now.